Service Manager
Trails End Taphouse & Restaurant
Benefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Vision insurance
Job Description: Trails End Taphouse & Restaurant is in search of an outgoing individual who loves teaching and making other feel special to lead our restaurant service team. This position is responsible for the hiring, training front of house team members and orchestrating service 4-5 nights a week. The Ideal candidate will have prior experience as a lead server or restaurant manager and the ability to effectively communicate with all personality types and communication styles. Experience managing sales and labor is a must for success in this role. All applicants must be at least 21 years of age and available to work evenings and weekends. Please respond with your resume and a short cover letter describing your interest in the position. Please also check out our website:
Responsibilities:
Supervise all FOH staff as acting manager on duty
Ensure exceptional guest experiences, finding positive resolutions to any and all guest issues.
Maintain training and service standards set forth in current training manual while looking for opportunities to improve upon it.
Educate and train team members in all aspects of the FOH
Uphold all cash handling procedures
Create and adjust staff schedules to meet restaurant needs in operations and profitability
Adhere to all safety and sanitation regulations
Qualifications:
Minimum 2 years of experience in a leadership role.
Night and weekend availability
High level of knowledge around food, craft beer, wine, cider, and spirits
Experience with Toast POS and Restaurant 365 software a plus
Have or obtain upon hire, a valid: Washington State Food Worker's Card & Class 12 M.A.S.T. Permit
Ability to thrive working on their feet up to 8-10 hours in a day
Excellent written and verbal communication skills to be used in external and in house communications
Ability to effectively maintain service standards and financial benchmarks in both the short and long term.
An ability to master new technology apps and computer systems quickly
- ...teaching and making other feel special to lead our restaurant service team. This position is responsible for the hiring, training front... ...will have prior experience as a lead server or restaurant manager and the ability to effectively communicate with all personality...SuggestedTemporary workNight shiftWeekend workAfternoon shift
Trails End Taphouse & Restaurant
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