Vice President of Operations

The Vice President of Operations is responsible for overseeing product management, development, and design initiatives for the organization. They will develop, implement and maintain the company product line. This position works closely with members of the marketing department, sales, sales support and operations to ensure continuity in product offering and company goals. VP of Product Management will work collaboratively and cross-functionally both internally and directly with our customers. This individual will partner closely with engineering to set the strategic direction for the product development. The VP of Operations is also responsible for adhering to and promoting the company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the company.

Responsibilities

• Direct and perform all aspects of product management, development, product changes and product promotions.
• Manage and communicate sales information and product changes both internally and externally.
• Regularly perform pricing and competitive analysis by customer channel and recommend strategies to improve market position, improve quality or reduce costs.
• Produce, maintain and update annual forecast.
• Responsible for the product P&L ensuring products achieve margin/profit objectives.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects
• Inspire, lead and grow a world-class product management organization.
• Develop our product vision in partnership with the CEO and senior leadership team.
• Be a champion for the product vision, both internally and externally.
• Understand the market: develop expertise in the business aviation industry and ecosystem, especially with regard to how the industry uses various flight operations systems.
• Know the customer: develop deep and trusted relationships with key customers leveraging knowledge of their business requirements to direct product strategy and prioritization.
• Partner with the head of Engineering to execute the product strategy that can achieve the vision.
• Develop the product team's ability to execute consistently, rapidly, and effectively.
• Lead at an expert-level on agile product planning and development processes.
• Create a strong, motivated product culture where the team understands the importance of continuous and rapid testing and learning.
• Develop channels, processes, and tools to continuously funnel customer feedback into the product development process to improve our products.
• Champion, manage and facilitate quality assurance protocols and procedures in accordance with ISO 9001:2015 requirements.

Education and Training

• Bachelor's Degree required or equivalent in education and experience.
• MBA preferred.
• 5+ years as a Senior Director or VP of Product Management leading high performing Product Management teams
• 10+ years of experience in a product management environment with a proven proficiency in identifying product requirements

Pay: $200,000 #MCTA1

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