EVS Tech 16 hours

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits, from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The EVS Tech II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces. Follows policies and procedures on patient isolation and contact precautions as necessary. Stocks paper items and other supplies in assigned areas as necessary or designated. Maintains cart and equipment in clean, working condition and stores in appropriate storage area. Promotes safety in the workplace, using wet floor signs, PPE, and not leaving housekeeping cart or supplies unattended. Uses chemicals and equipment in an effective and safe manner, ensuring chemicals are diluted at the correct ratio and stored in properly labeled containers. Notifies supervisor of equipment needing repairs and reports all safety hazards. Communicates to supervisor any issues, including inability to complete schedule, and is proactive in addressing observed deficiencies, such as reporting work requests to supervisor or Call Center or picking up debris outside the regular work area. Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information. Exhibits the ability to articulate designed scripting model to each customer served. Uses organizational and unit/department resources efficiently. Manages work schedule efficiently, completing tasks and assignments on time. Contributes to opportunities and processes for continuous improvement. Participates in efforts to reduce costs, streamline work processes, and improve and grow services. Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers, addressing questions and concerns promptly or directing to appropriate personnel. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Demonstrates teamwork by helping co‑workers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging assistance and contributions. Qualifications Required Must exhibit the ability to follow oral and written instructions. Must be able to communicate effectively with patients, visitors, and staff. Must be able to use the proper tracking and communication tools utilized by the department. Must be able to work independently. Preferred One to three years of environmental services experience in a healthcare or hospitality environment. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign‑on Bonus Eligibility (if sign‑on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. #J-18808-Ljbffr Northwestern Medicine