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Helpdesk / On-Site Administrator - Tarzana, CA

Xerox Corporation

About Xerox For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Xerox continues its legacy of innovation to deliver client‑centric, digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work work. Learn more about us at Overview Xerox Corporation is seeking a full‑time, dedicated, customer service‑oriented Helpdesk / On‑Site Administrator (OSA) to support our customers in Tarzana, CA. The OSA will manage the client’s printer fleet, conduct general account management, monitor supply procurement, and provide timely service response. Responsibilities include maximizing uptime, utilization, and user satisfaction while minimizing costs. Responsibilities Monitor the equipment fleet program to maintain performance standards and meet contracted service levels. Qualifications Prior experience managing equipment fleet implementations. A+ Certification. Software and server experience. Experience with printers and multifunctional devices on Local Area Networks. How We Set You Up for Success Access to all support staff and supplier tools for day‑to‑day operations. Mandatory annual compliance training covering security, HIPAA, workplace ethics, and conduct. Mobile devices for alerting service calls or support requests. Ongoing collaboration with the client to review duties and recommend improvements using advanced technology tools. What We Offer Competitive hourly compensation and applicable overtime. Comprehensive benefits: medical, dental, vision, life insurance. 401(k) retirement plan. Paid holidays, personal choice days, and paid time off. Culture that offers flexibility and a healthy work‑life balance. #J-18808-Ljbffr Xerox

Vacancy posted 5 days ago
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