TownePlace Suites Minneapolis St Paul Airport - Front Desk AM

Front Desk Agent

Position requires open availability 7AM-3PM Wednesdays & Thursdays. Weekend availability, as needed, required.

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information:

Guests can relax in the comfort of one of our Studio or two-bedroom suites. Each room is equipped with a full kitchen, free Wi-Fi and an in-room Home Office Suite. They can stay on track with our 24-hour fitness center or unwind after a long day with a quick dip in our outdoor pool. We offer free Morning Break Breakfast and have a variety of snacks in our In-A-Pinch Market. With nearby popular attractions like Mall of America, Twin Cities Premium Outlets, MN Zoo and Xcel Center, there is always something fun to do for the whole family. Whether visitors are here on business or temporary housing, they can take advantage of our lower rates for long hotel stays.