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IT Service Desk Technician — Intermediate (Tier 1-2)

HRB

A leading technology solutions provider is seeking a Service Desk Technician – Intermediate to deliver Tier 1 and Tier 2 support for users at Aberdeen Proving Grounds. The role involves troubleshooting hardware and software issues, collaborating with diverse teams, and providing exceptional technical assistance. Candidates must have 3-5 years of IT support experience, hold a High School Diploma, and relevant certifications like CompTIA Security+ CE. This position aims to enhance operational effectiveness in a fast-paced environment. #J-18808-Ljbffr HRB

Vacancy posted 3 days ago
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