IT Service Desk Technician — Intermediate (Tier 1-2)
HRB
A leading technology solutions provider is seeking a Service Desk Technician – Intermediate to deliver Tier 1 and Tier 2 support for users at Aberdeen Proving Grounds. The role involves troubleshooting hardware and software issues, collaborating with diverse teams, and providing exceptional technical assistance. Candidates must have 3-5 years of IT support experience, hold a High School Diploma, and relevant certifications like CompTIA Security+ CE. This position aims to enhance operational effectiveness in a fast-paced environment. #J-18808-Ljbffr HRB
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving... ...Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users.... ...Experience: Minimum of 3 to 5 years in IT support or related help desk...SuggestedLocal area
- ...Description Job Description Job Title : Help Desk Technician – Tier 2 Full time – In Office - Annapolis, MD About us : ICSI is a leading Managed Service Provider (MSP) dedicated to delivering top-notch IT solutions to our clients. We pride ourselves on our...SuggestedFull timeWork at office
- ...Cyber is a provider of fixed-price IT support to small and mid-size businesses... ...Technical Support Specialist Level 2 (TSS - L2) role within the Support Services group will be responsible for... ...manner. Typical responsibilities are: Tier 1 and 2 Issue Resolution - The TSS -...SuggestedWork at officeLocal areaRemote workRelocation
$65k - $89k
A cybersecurity solutions company is seeking a Help Desk Specialist to provide essential support in Annapolis Junction, MD. Candidates... ...of Help Desk experience. Responsibilities include monitoring service availability, troubleshooting user issues, and documentation in...SuggestedRotating shift- ...Maryland is seeking a Technical Support Specialist Level 1 to provide customer support and resolve technical... ...tasks. Ideal candidates possess excellent customer service skills, a desire to learn, and basic experience in IT support. This entry-level position offers...Suggested
- ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products...Local areaRemote workFlexible hoursNight shiftWeekend work
- As a Tier II Help Desk / Systems Administrator, you will provide advanced... ...technologies while mentoring junior technicians and helping maintain... ...Schedule: Monday-Friday, 6:00 AM - 2:00 PM or 7:00 AM - 3:00 PM... ...exceptional customer service while maintaining compliance...Full timeRemote workWorldwideMonday to FridayShift work
$63.3k - $129.7k
...***The Opportunity:**CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer to support our... ...responsibilities range from handling routine service requests — such as password resets,... ...* 3+ years of experience in a help desk, IT support, or cloud support role (Tier 1...Contract workWork experience placementRemote workFlexible hours- ...is seeking a Technical Support Specialist Level 2 to ensure prompt resolution of client support... ...ideal candidate will have technical expertise in tier 1 and 2 support and a passion for delivering exceptional customer service. Responsibilities include responding to...Remote work
$90k - $120k
...opportunities to support essential services and mission critical... ...more. Responsibilities Provide Tier 1 Help Desk support for applications supporting... ...Monday through Friday 10:00AM-2:00PM. Exceptions will be... ...supporting government or enterprise IT environments. Basic...Work at officeMonday to FridayFlexible hoursNight shift- ...software PC and printer problems. Answer service desk calls and log each one into the IT service desk system (presently IBM... ...field, or related fields. Two (2) years of comprehensive knowledge... ...in each of the following: Providing Tier 1 and Tier 2 IT support to customers...Contract workTemporary workFor contractorsWork at officeRemote workFlexible hours
$22 per hour
...Job Title IT Support Analyst Location Worcester Department Services & Support (WPI) Overview The Service Desk Representative is responsible for providing front‑line in‑person, phone... ...requests. Responsibilities Provide Tier 1 and 2 support as needed: front‑line in‑person...Hourly payFull timeSummer workLocal area$70.8k - $148.6k
## FEMA Enterprise Service Desk LeadNational Harbor, MD, USApply NowFind out how well you match... ...of the support team which provides 24/7 Tier 1 general help desk support to FEMA internal... ...reports • Coordinate with Tier 2 EUC team on escalations**Qualifications:...Contract workWork experience placementWork at officeFlexible hoursShift workNight shiftRotating shift3 days per week- Saic is seeking a Journeyman Tier Two Technical Support Analyst for a full-time, on-site position at Aberdeen Proving Ground, MD. The role... ...tickets. Candidates must have at least a Bachelor’s degree in IT or Computer Science and 9 years of experience, including direct IT...Full time
$80k - $95k
Position Details Position: Help Desk Specialist Level 0 Location:... ...customer support for collaboration services hosted on a government intranet... ...and customers. Provide Tier 1 customer support via phone, email... ...diploma with a minimum of two (2) years of Help Desk experience...Shift workRotating shift$49.9k - $100k
## Enterprise Service Desk Analyst INational Harbor, MD, USApply NowFind... ...the National Harbor and provide Tier 1 help desk support for FEMA... ...Service Desk Analysts resolve IT service requests and incidents... ...issues to Level II or EUS Tier 2 desktop support* Provide referral...Contract workWork experience placementWork at officeFlexible hoursNight shiftRotating shiftWeekend work3 days per week- PlanIT Group LLC is seeking a Tier I support specialist based in Maryland, United States. The role involves providing first contact and... ...for documenting incidents, offering friendly customer service, and resolving issues efficiently during the first call. #J-188...
$75.2k - $158.1k
Job Title: Intel Analyst - Group 1-3 Technical Analyst Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular-Rotational Traveler Percentage of Travel Required: Up to 50% Type of Travel: Continental US...Full timeTemporary workRemote work$90.3k - $189.6k
## Senior IT Infrastructure Support Specialist-ICAM & PKIHanover,... ...schedule:****The shift rotates every 2 weeks over a 10 week period.... ...network components* Provide Tier 2 support for Identity,... ...IC Attribute and Authorization services* Analyze, troubleshoot, and resolve...Contract workWork experience placementFlexible hoursShift workRotating shift- ...maintaining smooth IT operations and making... ...creative IT Support Technician to expand our world-... ...be on the 2nd shift, 2:00 p.m. to 11:00 p.... ...65 applications and services (Outlook, Teams,... ...troubleshooting and help desk support skills.... ...networking concepts. ~1-3 years of...For contractorsMonday to FridayAfternoon shift
$114.6k - $234.6k
...virtualized infrastructure, and highly available services. If this is you, at Oracle you can design... ...environment with mission-critical tier-one livesite servicing. ~ Systematic problem... ...-****@*****.*** or by calling 1-(***) ***-**** in the United States. Oracle...Temporary workFlexible hours- ...Description ProSidian seeks an IT Support Services Program Manager located in Aberdeen... ...Lobby Receptionist (FA 1), Electronic Security System, Software/Hardware (FA 2), Enhanced Automated Data Processing... ...ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax...Full timeContract workFor contractorsFor subcontractorWork at officeRelocation packageFlexible hours
$71k - $100k
...application, responding to inquiries via email and service desk tickets in a timely, professional manner... ...users Required qualifications Two (2) or more years of experience Active... ...e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs...Contract workWork experience placementH1bWork at office$22.11 - $26.55 per hour
...of employees, superior customer service remains the cornerstone of our... ...internal clients with first-level IT support company-wide via... ...Service Management and Service Desk policies, procedures, and directives... ...for Associate’s degree. Two (2) years of experience in a Help...Full timeWork at officeRemote workMonday to FridayFlexible hoursAfternoon shift$55k - $65k
...Responsible for providing Tier 2 (L2) support to... ...resolved by Tier 1 (L1) and providing... ...coordinating depot services). Tier 2 (L2) will... ...the way the Help Desk operates. Tier 2 (... ...contrast to certified technicians, they are not... ...person for all plant IT related requests (Password...Remote workWeekend work$65k - $89k
...a talented and passionate Help Desk Specialist 0 who would support... ...hours a day. Small team providing service availability monitoring and... ...workers and customers. Provide tier 1 response to customer service requests... ...network, software development, IT support and security...Contract workLocal areaImmediate startShift workRotating shift$100k - $110k
Help Desk Analyst (Annapolis Junction, MD) Active TS/SCI with Polygraph REQUIRED. Please... ...Collection and Processing Course (450). Intermediate Communications Signals Analysis Course (4... ...employees and dependents - available day 1, 8% 401(k) employer match with immediate...Immediate startRemote workShift workDay shiftAfternoon shift- ...in This Role, You Must Have: High School Diploma 1 year of previous medical office experience and intermediate computer skills Medical terminology knowledge and... ...funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your...Work experience placementWork at officeImmediate start
$40k - $80k
Saic is hiring a Service Desk Technician II in Maryland to provide tier I and II technical support for the Army Research Laboratory. You will interact directly with... ...role demands a high school diploma and 5+ years of IT experience, alongside strong problem-solving skills...- ...disadvantaged business that supports multiple IT customers within the Federal, civilian,... ...have been assigned Initiate and resolve service request/problem incidents Consult with the... ...down, training room set up, etc. Support Tier 1 with answering calls, inputting tickets,...Work at office
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