Security Officer

Overview The Security Officer is responsible for ensuring the safety and security of all guests, employees, and hotel property. This role plays a critical part in maintaining a welcoming and secure environment through regular patrols, incident response, and adherence to hotel safety procedures. Job Details Job Title: Security Officer Department: Security Supervision Exercised: N/A Supervision Received: General Manager / Area Director of Security Minimum Requirements Education: College degree or High School Diploma with related experience Strong observational and problem‑solving skills Ability to remain calm and make sound decisions in high‑stress situations Clear communication skills, both verbal and written Basic understanding of security systems and emergency procedures Ability to maintain confidentiality and handle sensitive information Customer‑service mindset with a professional, approachable demeanor Ability to stand or walk for extended periods Responsibilities Patrol all areas of the hotel, including guest floors, public spaces, back‑of‑house areas, and parking lots Monitor security systems, cameras, alarms, and access control points Respond promptly to incidents, disturbances, or emergency situations and document all actions taken Assist guests and employees with safety‑related concerns or escorts upon request Enforce hotel policies while maintaining professionalism and hospitality Complete detailed incident and shift reports Collaborate with local law enforcement, fire departments, and emergency responders when necessary Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.) Support loss prevention efforts and investigate theft or suspicious activity Participate in safety drills and ongoing training sessions Provide emergency first aid or CPR if certified and needed EEO Statement HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. #J-18808-Ljbffr Hilton New Orleans/St. Charles Avenue