RENTAL SERVICE SUPERVISOR

Join a Company That's Built to Elevate You. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that move the world forward. Job Title Rental Service Supervisor Location Baltimore, Maryland Starting Compensation Range $75,000 - $88,000 per year Job Summary The Rental Service Supervisor is responsible for directing and supervising the Rental Shop and Field activities of the Rental Technicians and Rental Service Advisors. This position is responsible for ensuring that a safe work environment is consistently promoted at all times, particularly those involving the repairs and/or maintenance of Rental Fleet assets, all of which allow customers to achieve success by providing quality Rental equipment in a consistent and timely manner and that the equipment is cleanly and properly maintained. Requirements Must have excellent oral and written communication skills Must have excellent customer relations skills Must be organized and able to prioritize and multi-task Must have the ability to manage and delegate work Must have strong mechanical knowledge Proficient in use of a computer; able to adapt to changing technology Promote a positive customer experience Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way Seeking Candidates with Previous leadership and supervisory experience Previous experience in service or rental operations and comprehensive knowledge of heavy equipment repair procedures and applications, preferred College/technical degree, or comparable industry experience, preferred Physical Requirements Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear Frequently required to sit Regularly lift and/or more up to 70 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus Competitive Compensation and Benefits Health, dental and vision insurance Paid time off 401(k), $0.75 to $1.25 match up to 6% Life and disability insurance In-house training instructors/programs Tuition reimbursement Employee referral bonus program Tool allowances and tool loans Discounts on cellular phone service, computers, and vehicles Opportunities for overtime Shift differential (if applicable) You’ll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery. Come build what matters and build your future with us. Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Equal Opportunity Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug‑free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr American Rental Association (ARA)