Housekeeping Houseman

Job Description

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.

You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding, to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

• Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor

• Hard worker with strong time management, organizational, and communication skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Strong knowledge of cleaning techniques and products
• 1 year experience as a houseperson or housekeeper strongly desired
• Graduated high school, received GED or equivalent

Come and join our strong team here at Embassy Suites Lubbock, where we like to Make A Difference with our employees, our guests, and our community. Making a Difference is what makes our brand unique, makes each of us want to work together, and makes guests want to stay with us.