Quality Food Safety Manager

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas'® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann's® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

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Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

Salary Range: $89,900 - $116,900

Annual Bonus Eligibility

Comprehensive Benefits Package

Paid Time Off

401k & Company Match

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Position Summary:

Quality Food Safety (QFS) Department Leaders play an important role in helping BBU bake with world-class practices, win as one team, grow our people, and serve our customers. They embrace the consumer by producing high-quality and food safe products and ensure operational capabilities by supporting their team in executing the Operations Excellence Playbook. Our QFS Department Leaders empower and involve their team to achieve key performance metrics and equip each Team Leader to win their shift. They create a compelling culture by engaging and developing their team through effective coaching strategies and expect ownership and accountability to help their team achieve results across people, safety, quality, service, and cost.

Key Job Responsibilities:

Promote the quality and food safety mission with the BL and DL through quality and food safety systems

Oversee the financial health of the QFS department, creating and maintaining annual budgets

Lead the growth and development of Team Leaders and Associates

Build a culture that values the person, the community, and always acts with integrity

Partner with Business Unit leadership, bakery leadership team, and cross-functional teams to identify and implement continuous improvement strategies

Uphold and promote our E5 Leadership Behaviors: Embrace the Consumer, Ensure Operational Capabilities, Empower and Involve, Engage and Develop, and Expect Ownership and Accountability

Coach Team Leaders towards an empowered, problem-solving mentality to consistently achieve world-class standards

Operate with a One Team mentality by supporting Team Leaders in collaborating across departments to solve issues and ensure production is to schedule and shipment to order

Operate in adherence to the BBU quality and food safety policies/systems.

Set priorities for department and facilitates problem solving processes and teams to identify, implement, and communicate solutions while driving continuous improvement.

Deliver on Key Performance Indicators for People, Quality, Safety, Service, and Cost

Engage and develop core competencies in Team Leaders and associates through onboarding, training, coaching, and consistent performance feedback

Achieve all safety goals. Deliver on safety awareness programs in order to eliminate unsafe acts and conditions that contribute to workplace injuries. Comply with workplace standards, company policies and government regulations

Ensure product quality by identifying, prioritizing, and bringing solutions to focus issues through finished product scoring, bakery data and consumer complaints

Participate in definition for capital investments

Equip Team Leaders to serve sales by analyzing data to ensure all production processes are running efficiently and the team is set up for success

Perform data analysis trending reports and action plans for Quality and Food Safety KPI's

Drive programs to reduce or eliminate consumer complaints and food safety incidents

Participate in investigations to determine and address root causes during special situations, quality failures, regulatory inspections, vendor (ingredient & packaging) related incidents, etc. to assure proper investigation, root cause analysis and resolution

Utilize tablets and essential applications within the tablets, such as Kleanz ,SOMAX, Rever, Shift Guides, Intelex, and more, to keep processes running effectively

Engage in the compliance, coordination for internal and external audits and certifications

Key Behavioral Competencies:

Operational Execution: This role requires the ability to think strategically about business needs, set data-based priorities, and build plans with Team Leaders, fellow Department Leaders, and their Bakery Leader to achieve improved business KPIs. The ideal candidate will have experience setting, achieving, and exceeding business performance targets. They will consistently strive to achieve goals, even in the face of obstacles, and will proactively develop contingency plans to ensure goals are met. They will be energized by working toward tangible goals and actively seek opportunities to enhance the status quo, aiming to exceed targets.

Set the Standard: This role has overall responsibility for achievement of Operations Excellence standards and practices in their department. The ideal candidate will be organized and detail-oriented, ensuring that standards and practices are followed meticulously. Their organized approach will contribute to the smooth functioning of operations and the attainment of established standards.

Driving our Culture: Our GB values and culture are what make our company different. It is critical that the Department Leader builds a culture of continuous improvement and operational excellence, providing consistent leadership in working with and managing bakery leadership and associates while emphasizing teamwork and collaboration that leads to high-quality products, high associate engagement, and successful financial results. The ideal candidate will have demonstrated experience in building a strong team and the ability to continue inspiring and engaging all associates. They will foster a positive work environment, promote collaboration, and motivate team members to achieve their full potential.

Be a Change Leader: Drive the realization of Operations Excellence efforts across our manufacturing facilities and processes. Utilize strong decision-making skills and flexibility in order to drive sustainable operational initiatives and process improvement activities. Provide the necessary leadership to promote change throughout the organization and continue to develop and lead a world-class continuous improvement organization. The ideal candidate will possess strong analytical and problem-solving skills, enabling them to identify areas for improvement, develop effective strategies, and solve complex operational challenges. They will approach problems systematically, using data-driven insights to make informed decisions and drive positive change.

Developing our Talent: While driving accountability for results, be supportive and effective at developing individuals to assume greater levels of responsibility and personal contribution. The ideal candidate will have the ability to support the continuous improvement of a world-class bakery through coaching Team Leaders and Associates. They will prioritize talent development and provide guidance to individuals, enabling them to grow, assume greater responsibilities, and make meaningful contributions to the organization's success.

As a member of the Operations leadership team, this role will also be responsible for providing sound advice to executive leadership on all related topics.

Education and Work History:

BS degree, in Food Science or related major preferred

5-7 years of Bakery or Food Manufacturing operations management experience inclusive of 3 years in Food Safety, Sanitation, and QA

PCQI, HACCP, Food Defense and GFSI (SQF, BRC, IFS, etc.) Certified

A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted

Familiarity with federal and state regulations, 6 sigma, ISO, AIB and GFSI Standards

Proficient in Microsoft Office programs (Word, Excel, Outlook and PowerPoint)


The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.


Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.