Technical Training Specialist - Phoenix

Job Description

Job Description

Overview

⚡ Join our team and shape the future of connectivity:

Technical Training Specialist at E2 Optics! ⚡

Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry—powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.

At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA—we believe in lifting each other up, mentoring with purpose, and celebrating every win.

If you’re looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America’s largest and fastest-growing tech integrators and help us shape what’s next.

Responsibilities

The primary role for this position is to administer and effectively transfer knowledge for technical E2IQ Development training programs. The scope of instruction includes, but is not limited to Introductory and Technical Bootcamps, customized technical instruction, and ad hoc “tutoring” duties as needed. Contributes to the development of new training curriculum and maintains updates to existing training content. The Technical Training Specialist collaborates with local leadership to define technical training needs based on required skills/competencies then delivers effective and timely training events to meet those needs. 

• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. 
• Exemplify and promote Core Values to foster and safeguard family-centric culture.
• Collaborates with local leadership to define required skills and competencies then incorporate into training content.
• Administer both academic and hands-on training methodologies that closely emulate expectations for execution in the client’s space.
• Contributes to developing effective training materials utilizing a variety of media.
• Practices excellence in the transfer of knowledge to trainees using effective teaching and learning strategies.
• Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities.
• Collaborates with internal disciplines (Operations, Safety, Quality) to design and develop internal technical training programs incorporating both academic and hands-on training techniques.
• Performs “Train the Trainer” activities to develop local technical training capabilities for existing content and standards.
• Works with internal customers to develop standards consistent with training content.
• Conducts duties in a positive and professional manner consistent with E2 Optics business expectations.
• Supports and promotes E2 Optics policies, programs, and services.
• Travel: 10-25 % Training is conducted at E2 Optics BICSI ATFs and remote E2 Optics sites.

Qualifications

• High school diploma or GED required
• Manufacturer Technical Certifications, (i.e., Fluke, Corning, CommScope, etc.).
• BICSI Installation certification is preferred.
• 30hr OSHA required.
• 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
• Familiar with Fluke, Viavi and other testing equipment.
• Solid working knowledge of principles and procedures for personnel training and methodology.
• Ability to read technical specifications and blueprints.
• Maintains current knowledge of industry practices, procedures, codes, standards, and operations. Review and analyze internal and external subject matter and assigns appropriate continuing education credits in accordance with established policy and procedures.
• Adheres to established policy and procedures for training requests.
• Ability to evaluate training needs, training methods, and development of training strategies.