Technical Product Manager - Commercial Operations. Job in New Brunswick LilyLifestyle Jobs

Technical Product Manager - Commercial Operations Position Summary Bristol Myers Squibb is seeking an experienced Technical Product Manager to join the Commercial Operations Team. In this role, you will serve as a key functional expert on our applications supporting Commercial Operations (US & Ex-US) and Global Patient Services (GPS), bridging the gap between business stakeholders and technical delivery teams. You will lead requirements management, ensuring compliance with GxP standards and enterprise best practices. This high-impact position demands deep business acumen, strong analytical thinking, and the ability to partner seamlessly with global, cross‑functional business and technical teams in a dynamic Agile environment. Key Responsibilities Own and create epics, features, and user stories by translating business requirements and design outcomes into clear, actionable backlog items. Partner closely with Product Owners to define scope, prioritize the backlog, and align deliverables for system major and minor releases. Lead and actively participate in backlog refinement and grooming, conduct requirement gap and impact analysis, and functional risk assessments, ensuring stories are well‑defined, appropriately sized, and ready for sprint execution. Collaborate with cross functional teams to incorporate technical design considerations, dependencies, and acceptance criteria into user stories. Ensure user stories align with Salesforce platform standards, system architecture, and GxP/CSV compliance requirements. Support defect triage and production issue management by translating defects and incidents into prioritized backlog items and tracking them to closure. Coordinate with BMS HYD teams, Product Owners, and business stakeholders to ensure cross‑team alignment, dependency management, and transparent communication. Mentor and guide team members on requirement management best practices, sprint delivery, and release demos. Identify opportunities where AI‑based capabilities can enhance business workflows, translation processes, release demo development, and other operational efficiencies. Drive continuous improvement and process efficiencies across releases and enhancements, including the thoughtful adoption of automation and AI‑enabled capabilities. Support release readiness and post‑release activities by ensuring deployment coordination, documentation alignment, and operational stability. Author and maintain GxP documentation and SDLC artifacts in adherence to pharmaceutical industry compliance standards. Qualifications Education Bachelor's degree in computer science, Management Information Systems, or a related field (required). Experience 5-7 years of experience in technical product management, enterprise application delivery, and cross‑functional leadership on large enterprise implementations. 3+ years of experience with Salesforce technology. 3+ years of experience working in JIRA, Confluence, and Figma (wireframes). 2+ years of experience in the pharmaceutical industry (preferred). Cell Therapy domain knowledge (a plus). Proven experience working with onsite and offshore delivery teams; systems supporting multi‑product, multi‑region environments (preferred). Experience leveraging AI‑enabled tools to support business analysis activities (preferred). Certifications (a plus) Salesforce Certifications (preferred). Skills & Competencies Excellent written and verbal communication skills, with the ability to convey complex information to both business and technical audiences at all levels. Strong interpersonal and collaborative skills; ability to build relationships across a matrixed, global organization. Demonstrated ability to manage a complex vendor environment. Experience with Agile/Scrum methodologies and release management processes. Ability to evaluate, adopt, and responsibly use AI‑powered tools to enhance analysis, documentation quality, and team productivity. Self‑motivated with a continuous improvement mindset. #J-18808-Ljbffr United Cerebral Palsy of Georgia