ServiceNow Product Owner

ServiceNow Product Owner

Duration: 6+ Months of Contract with possible extension

Location: New Brunswick, New Jersey

Salary: As per Market Standards

Role Overview

We are looking for a ServiceNow Product Owner with strong exposure across multiple modules (CSM, ITSM, HRSD, etc.) and deep expertise in Strategic Portfolio Management (SPM). This role will drive product vision, backlog prioritization, and stakeholder alignment to maximize business value from the ServiceNow platform.

Key Responsibilities

• Own and define the product vision and roadmap for ServiceNow, with a primary focus on SPM.
• Partner with business stakeholders to capture requirements and translate them into actionable user stories.
• Prioritize and manage the product backlog across SPM, CSM, ITSM, HRSD, ensuring alignment with business goals.
• Collaborate with architects, developers, and admins to deliver scalable solutions.
• Ensure cross-module integration and consistency across the platform.
• Conduct demos, sprint reviews, and communicate progress to leadership.
• Champion best practices, governance, and adoption of ServiceNow capabilities.

Required Skills & Experience

• 5+ years of ServiceNow experience, with at least 2+ years as Product Owner or similar role.
• Deep expertise in SPM (Demand, Project, Resource, Financials, Roadmaps).
• Hands-on exposure to CSM, ITSM, HRSD modules.
• Strong understanding of Agile methodologies and backlog management.
• Excellent communication, stakeholder management, and decision-making skills.

Preferred Qualifications

• ServiceNow Certified Implementation Specialist (SPM, ITSM, CSM, HRSD).
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
• Experience in enterprise portfolio management and digital transformation initiatives

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.