Associate Director - Epic Ambulatory

Job Responsibilities Manages a team of skilled IT professionals responsible for the design, build, optimization, and support of Epic Ambulatory, Patient Experience, and Interoperability applications Offers strategic supervision and direction to Team Leads who directly manage application analysts Guarantees collaboration and smooth operations throughout ambulatory and patient experience application areas spanning various teams Offers strategic and operational direction across Epic Ambulatory and Patient Experience areas, including roadmap development, upgrade scheduling, production support, and long-term optimization Accountable for staff management, budget oversight, and resource planning across the application portfolio Converts organizational priorities into practical workplans, coordinating resources, schedules, and deliverables through Team Leads Prioritizes tasks, performance expectations, and governance structures to drive consistent execution and continuous improvement Leads complex, cross-functional initiatives alongside senior leadership, guiding decision-making and promoting organizational change across ambulatory operations, population health, and digital patient experience Requirements Epic Ambulatory certification required MyChart certification preferred 5+ years Epic application support experience 3+ years Epic Ambulatory application experience Proven experience leading Epic application teams in a healthcare environment Strong background in ambulatory workflows, patient engagement, and population health systems Strong Project management experience as well as in managing budgets, resources, and cross-functional IT initiatives #J-18808-Ljbffr Jobtailor