Technician V

Technician V

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• A Technician V functions as a technical resource for laboratory. This role assists managers, supervisors and lead technologists with daily operations and workflow. The individual is responsible for send out testing ordering, shipping and troubleshooting. The Technician V also processes clinical specimens for diagnostic laboratory testing within the health system. (HUP - 3400 Spruce Street - Specimen Receiving Processing)

Responsibilities:

• Projects an image of professionalism in appearance and conduct at all times; Works well with peers and those in authority; Works to promote the Penn Medicine BE standards; Promotes patient and staff relations and displays pride in work; Complies with Hospital, Laboratory, Safety, and HIPAA regulations; Notifies Supervisor or Safety Officer of hazards when found; Completes annual mandatories on or before the due date.
• Follows established SOP for the processing of biological specimens for analysis and evaluates and solves problems related to that process; Maintains accurate and orderly log records and/or worksheets where required according to SOPs.
• Maintains a safe and orderly work area; Demonstrates safe work practices; Keeps work area free from personal documents & items; Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner; Answers questions or refers callers to the appropriate source.
• Researches phone inquiries regarding specimen collection or test results by referencing available manuals and records and calls caller back promptly; Understands collection requirements for special or referral testing, prepares specimens, ensures integrity and correctness of sample, and arranges for dispatch and pick-up of specimens; Keeps current with laboratory minutes and documented changes.
• Maintains inventory of equipment and supplies and appropriately communicates need to re-order before supplies run out; Assists with the instruction of procedures and techniques to other employees and students; Performs daily temperature checks on rooms, refrigerators, freezers, incubators, and preventive maintenance on centrifuges as needed.

Credentials:

• Certification as a PBT or MLA by a minimum knowledge-based exam such as the Board of Certification PBT(ASCP) or MLA(ASCP) preferred.

Education or Equivalent Experience:

• High School Diploma Required
• Associate of Arts or Science Preferred
• Prior experience in hospital laboratory area, phlebotomy training and experience in an outpatient or hospital setting, prior experience in hospital laboratory receiving area, and prior experience with the Laboratory Information System preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.