Auditor Coordinator/Runner

Join Our Win Team At Maximus Global Services

Maximus Global Services (MGS) purpose is "Make people smile through service". MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore, and Las Vegas.

Maximus Global Services is a dynamic and growing organization committed to fostering a positive and inclusive workplace. Full Time/Parttime Status: Full Time/Parttime

Why Should I Apply?

Benefits:

• Paid Time Off (for FT positions)
• Paid Training
• 401(k) Retirement Plan
• Medical, dental, vision benefits
• Referral Bonus
• Recognition and Rewards Program
• Career growth
• Airline Discount Benefit

Job Description

Summary/Objective: Monitor all AV security services at the JFK International Airport and conduct audit to ensure service expectations and compliance with processes and airport regulations.

Essential Functions:

1. Implement security policies, protocols and procedures and maintains a safe and secure environment for customers and employees.
2. Ensures that service expectations are being met through daily inspections of gates, positions and areas, including airport and cargo, where services are provided.
3. Maintains weekly reports for all occurrences while on duty, with audit results, recommendations and trainings completed and pending.
4. Support internal and external audit process
5. Ensure all employees follow security procedures for each entity, such as TSA and CBP.
6. Communicate to management any irregularities and/or operational requests.
7. Promotes professionalism and exceptional customer service within the security team.
8. Keeps familiar with and enforces MGS Employee Handbook, Standards of Business Conduct and Policies, Procedures and Guidelines.

Competencies:

1. Teamwork Orientation
1. Stress Management/Composure
2. Ethical Conduct
3. Good Communication
4. Customer Service
5. Leadership

Supervisory Responsibility: This position supervises the team of security agents at ramp, catering and any other area for AV security services.

Work Environment: This job operates in a professional airport environment. The use of a company vehicle may be required. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands: This position is very active and requires standing, walking, seating and driving.

Position Type and Expected Hours of Work: This is a full-time position. Typical days and hours of work varied. Shifts could change at any time.

Travel: No Travel required.

Required Education and Experience:

1. High school diploma or GED.
2. 2-3 years' experience in customer service and security at airport or similar entities.

Additional Eligibility Qualifications:

1. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
1. Minimum of three (3) years' experience aviation industry
2. Computer literacy in MS Office packages such as Word, Excel and Outlook.
3. Must be able to read, write and speak English and Spanish.
4. Maintain a relationship with both employees and clients
5. A willingness and ability to travel within the US for training delivery
6. Good working knowledge of management practices and principles so they can efficiently perform their job.
7. Critical thinking skills who can quickly observe a situation and make the appropriate response.
8. Display a professional demeanor at all times.
9. Excellent customer service skills.
10. Excellent supervision and personal skills.
11. Flexible to work various shifts (days, evenings, nights, weekends and holidays)

Security Clearance (if applicable): Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.