Office Admin Support / Cleveland, OH (Onsite), 3+ months contract

Position: Office Admin Support
Location: Cleveland, OH (Onsite)
Duration: 3+ months contract

Job Description:


Temporary position. Prior receptionist experience is applicable. Monday through Friday from 8:30 AM to 5:00 PM EST.


Switchboard Operator


Receives and responds to calls fom customers, employees, and vendors calling into the general headquarters phone line. Responds to said calls by providing general information or transfering calls to appropriate individual/department using internal resources.


Must work well in a team environment, be able to work quickly, and maintain a positive and professional demeanor in all interactions internally and externally. Must be able to quickly adapt to changes and new information, and maintain all forms of communication, including e-mail.


Work is conducted in a small team, and thus, timeliness, reliability, and consistency is of paramount importance. Applicant is entitled to 5 excused absences and up to 3 unexpected absences for the duration of this engagement.


Switchboard hours are Monday-Friday 8:30am - 5:00pm.


May handle confidential information.


Mandatory Skills:
Timeliness, Reliability, Customer Service Skills, Teamwork, Basic computer skills


Desired Skills:
Experience interacting in Microsoft Teams, Sharepoint, and intranet systems