Patient Access Lead
$65k - $108kNavigant
- # Patient Access LeadApply: US - CA, Ventura: Full time: Posted Today: 44192**Job Family:**Patient Access General**Travel Required:**None**Clearance Required:**None**What You Will Do:** The Patient Access Lead, in partnership with the Patient Access Supervisor, Manager and Director are responsible for the proactive oversight, of client relationships and strategic initiatives, to ensure quality measures in front-end patient intake operations are consistently met. This role provides guidance to frontline staff, ensures operational practices are in compliance with State and Federal healthcare regulations (including but not limited to HIPAA, EMTALA and NSA) and serves as one of the communication links between Patient Access and our client’s administrative and clinical partners. The Lead is a Subject Matter Expert (SME), dedicated to maintaining high – quality data integrity and engages the Patient Access Trainer on developing and putting to practice standardized operating procedures that keep the team informed of evolving workflow updates and or operational compliance requirements.* Provide Lead cross-departmental support in ED, Mother Child Health, Same Day Surgery, Pre-Registration, Outpatient Registration (Main Admitting), PBX Communications.* At the discretion of upper management, lead meetings with client clinical and or administrative leadership.* Assist client’s effort of neutralizing multi-million dollar impact by 1. Minimizing Do Not Bill days 2. Accelerate claim adjudication by addressing Claim Edit and DNB Workqueues trends.* Analyze opportunity for improvement patterns and trends, categorize root-causes per technology, workflow and or isolated vs. systemic causes.* Partner with leadership on establishing Quality Assurance measures that address and minimize the impact of trended opportunities rooted in workflow.* Escalate to client’s IT leadership opportunities categorized and rooted in technology.* Provide staff guidance to assure quality in registration, admissions, insurance verification and PBX Communication operations which include but are not limited to:* Client Software application - TempTrak monitoring of temperature, pressure, and humidity across hospital equipment and environments, ensuring regulatory compliance and maintaining accurate records.* Monitoring of software applications and tools which identify fire locations within the client’s facility.* Adherence to client’s crisis and emergency management plan activation requirements associated with PBX.* Monitor and partner with upper management on productivity, quality, and service standard findings.* Generate reports and or Electronic Health Record Dashboards which demonstrate performance metrics.* Partner with upper management on workflow design, development, orientation and implementation.* Support upper management in the maintenance of and staff’s adherence to standardized operating procedures.* Address patient escalations real-time and or engage upper management when appropriate.* Provide front-line operational support when coverage gaps are present and or during patient high census.* Analyze daily operations and patient census across the various services lines and present upper management with staff reassignment recommendations when optimization opportunities are present.* Ensure staff adherence to State and Federal meal and rest break requirements.* Partner with upper management in the development of workflow standards to address operational opportunities for improvement.* In partnership with the Patient Access Trainer, assist in ensuring GH New Joiners are assigned a department preceptor and help facilitate GH New Joiner interdepartmental training.* In partnership with upper management, lead hospital emergency and crisis response and mitigation plans.* Ensure staff conduct aligns with GH Code of Conduct expectations and exemplifies behaviors of excellence that facilitate a positive work environment.* Adhere to and help ensure staff adherence to both GH and client learning and development assignments and initiatives.* Lead audit/root-cause investigative findings meeting with client/hospital clinical leadership and or client administrative leadership.* Provide coaching of Patient Access best practices to client’s decentralized patient access/patient intake leaders and or areas that do not fall within Guidehouse Leadership reporting structure.* Provide mentorship and non-disciplinary coaching to front-line staff.* Support Supervisory functions if and when the Supervisor is unavailable (excluding disciplinary discussions with front-line staff).* Work under minimal supervision, effectively manage time and competing priorities.* Apply knowledge of Microsoft Word, Excel and or Power Point to present data and or construct summary of audit, root-cause and or investigative findings.* Consistently demonstrate excellent customer service and service recovery when escalations present themselves.* Effectively apply knowledge of medical terminology and revenue cycle terminology.* Offer flexibility to support operational needs, including occasional coverage for areas that run 24/7.* Co-lead planning and implementation of client software application activations (e.g. implementing an EHR or payment processing system).* Performs all other duties as assigned.* Soft Skills Ability to assess priorities in a high-volume, high-stress environment and provide empathetic leadership.**What You Will Need:*** High School Diploma or equivalent required;* ·4-8 years of experience in Customer Service, Patient Access, Medical Billing and or Healthcare Revenue Cycle.**What Would Be Nice To Have:*** University degree or vocational certification in Healthcare Administration preferred.Advanced proficiency in Electronic Health Records (Epic, Cerner, etc.) and data analysis.* ·Expertise Robust knowledge of medical terminology, insurance verification, and federal healthcare mandates.#LI- DNIThe annual salary range for this position is $65,000.00-$108,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.**What We Offer:**Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:* Medical, Rx, Dental & Vision Insurance* Personal and Family Sick Time & Company Paid Holidays* Position may be eligible for a discretionary variable incentive bonus* Parental Leave* 401(k) Retirement Plan* Basic Life & Supplemental Life* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts* Short-Term & Long-Term Disability* Tuition Reimbursement, Personal Development & Learning Opportunities* Skills Development & Certifications* Employee Referral Program* Corporate Sponsored Events & Community Outreach* Emergency Back-Up Childcare Program**About Guidehouse**Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.*Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.*
- J-18808-Ljbffr Navigant
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Patient Access Lead in California, MO vacancy
$31.56 - $36.56 per hour
...population. Our goal is to continue to provide high quality care to our patients throughout a variety of services, including Medical, Behavioral... ...$31.56-$36.56 per hour Who you are: We are seeking a motivated Lead Medical Assistant for a Full Time role working in a clinical...SuggestedHourly payFull timeLocal areaMonday to FridayDay shiftMACT Health Board
California, MO14 hours ago- ...Description GENERAL SUMMARY The Medical Assistant Lead supports the delivery of urological services, performs work as required and functions... ...medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes. ESSENTIAL JOB...SuggestedWork at officeShift workDay shift
Urologic Consultants
California, MO14 hours ago - ...The Lead Medical Assistant is a working team leader who maintains an active patient support caseload while overseeing the performance, development, and day-to-day execution of Welby Health's Medical Assistant team. In this role, approximately half of your time is dedicated...SuggestedRemote work
Welby Health
California, MO3 days ago - ...Collectors Universe, Inc. seeks a Brand Editorial Manager, Trading Cards to lead a new digital editorial initiative focused on the trading card collecting space. You will partner with PSA experts and cross‑functional teams to research, evaluate, and translate expertise...Suggested
Collectors Universe
California, MO4 days ago $60 - $70 per hour
...Seeking a Lead Pelvic Health Physical Therapist for a high-end outpatient center with 11 private Pelvic & Lymphedema rooms and advanced... ...a supportive team environment, and delivering meaningful patient care. Qualifications: passion for serving others, California PT...SuggestedRelocation packageLiveWell Homecare Agency, LLC
California, MO2 days ago$28 - $32 per hour
...Type Non-Exempt - FT Required Degree NONE Manage Others No Contact information Name Human Resources Description Position Overview The Lead Mitigation Technician is responsible for supervising work on emergency and non-emergency service jobs to perform advanced techniques...Local areaFlexible hoursNight shiftWeekend workKids For The Future
California, MO15 hours ago$29 per hour
## DSP-RBT - Back-up Lead - CAApplylocations: Byron - 3293 Camino Diablotime type: Full timeposted on: Posted Todayjob requisition id: R025259If you are a current YAI employee, please click this link to apply through your Workday account.**Key/Essential Functions & Responsibilities...Local areaShift workWeekend workAfternoon shiftYAI Seeing Beyond Disability
California, MO4 days ago$205k - $240k
...recognized with the Great Place to Work certification for the second year in a row. As part of our Bridge & Structures team, you will lead the development and delivery of bridge and structural engineering projects by building and maintaining strong client and partner...Contract workFor contractorsWork at officeLocal areaFlexible hoursInternetwork Expert Inc
California, MO15 hours ago- ...TikTok Commerce Strategy Lead The TikTok Commerce Strategy Lead is responsible for developing the long-term vision and strategic roadmap for TikTok Shop growth. This role focuses on building scalable strategies across content commerce, creator partnerships, livestream...
Sunny Distributor Inc
California, MO5 days ago - ...SuperCare Health is seeking a Respiratory Therapist Lead to support the TCT Supervisor by maintaining competency, clinical training, program integrity, and compliance. You will assist patients with respiratory equipment and assess needs, while coordinating telehealth...
SuperCare Health
California, MO1 day ago - Sirio Americas seeks a Talent Acquisition Specialist for University Programs to design, develop, and execute a campus recruiting strategy for our contract manufacturing operations. You will build a campus program from the ground up, creating a sustainable pipeline across...Contract work
Sirio Americas
California, MO5 days ago - ...MP Materials in Mountain Pass, CA is seeking a Talent Acquisition Manager to lead full-cycle recruiting, partner with HR leadership and hiring managers, and build scalable processes that attract top talent across the organization. The role focuses on candidate experience...Full time
MP Materials
California, MO4 days ago - ...Zingroll is seeking an expert Talent Acquisition Lead to find, vet, and close top talent across executive to niche technical roles. You will partner with management to translate hiring needs into a concrete plan, then own the end-to-end process. You will source candidates...
Zingroll
California, MO3 days ago - ...or assigned Area Phlebotomy Supervisor/Area Lead. Follow established phlebotomy procedures for obtaining blood samples from patients. Properly and accurately identify patients... ...'s License and Auto Insurance. Must have access to a vehicle in good working condition suitable...Immediate start
$45 - $47 per hour
...Madison Reed is seeking a Shift Lead, Licensed Cosmetologist to guide a Hair Color Bar team and ensure an exceptional guest experience from arrival to departure. You will manage appointment flow, communicate with guests, and uphold service quality while supporting the...Hourly payFull timeShift workWeekend workmadisonreedcolorbar
California, MO1 day ago$28 - $30 per hour
...Requisition ID 66264 Position Type (US)Full Time Workplace Arrangement #LI-Onsite We Are Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier...Hourly payFull timeWork at officeKerry
California, MO5 days ago$26.75 - $29.25 per hour
...they make decisions for themselves excite you? Are you calm under pressure and able to calm those around you? Are you comfortable leading groups of kids on your own while still collaborating with a team? Are you passionate about sharing your knowledge & learning something...Hourly paySummer workShift workSteve & Kate's Camp
California, MO3 days ago- A leading global assurance provider is seeking a Food Safety and Quality Auditor to perform assessments and build client relationships. This home-based role requires extensive travel and GFSI Lead auditor certification. Candidates should have at least 3 years of experience...Remote workWork from home
Nettitude Group
California, MO15 hours ago $45 - $47 per hour
...Shift Lead, Licensed Cosmetologist Shift Leads at Madison Reed’s Hair Color Bar are aspiring business leaders who ensure excellent guest experience from arrival to departure, working through the appointment schedule, communicating with the guests, and ensuring the quality...Hourly payDaily paidFull timeTemporary workLocal areaShift workWeekend workSocket
California, MO2 days ago- ...UCLA Health's Pharmacy Supervisor leads a specialized team of pharmacists and technicians supporting outpatient operations. You will... ...clinic partners and leadership to expand services and improve patient access. This on-site, full-time role reports to the Director of...Full time
UCLA Outpatient Clinics
California, MO5 days ago $24 per hour
...Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and... ...team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders-...Hourly payImmediate start- Chukchansi Gold Resort & Casino in California is seeking a food production supervisor to oversee the complete production cycle, ensure quality, and manage the financial performance of finished dishes. You will plan menus and coordinate staffing, training, and evaluation...
Chukchansi Gold
California, MO2 days ago $25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in California. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training...Shift workNight shiftWeekend workAirport Security Careers
California, MOmore than 2 months ago- ...LEAD DSP# LEAD DSP## Description• Ensure provision of the type of care and supervision needed by residents, including communication with such residents • Supervise Community Crisis Home Staff to carry out the facility's program design including but not limed to •Assistance...Immediate start
Advance Kids
California, MO3 days ago - ...Job Description About the Role: Join ELITE FACILITY SERVICES AND CONSTRUCTION as a Lead Plumber in Los Angeles, CA, where your expertise will play a vital role in delivering top-notch plumbing solutions. We are looking for a skilled professional who thrives in a fast-...Work at officeLocal area
ELITE FACILITY SERVICES AND CONSTRUCTION
California, MO3 days ago $22 - $26 per hour
Extraction Lead|POM WonderfulApply Now# Extraction LeadPOM Wonderful | Buttonwillow, CA | Production/warehousing | Associate | Full-time... ...**POM's Dedication to You:*** **Thriving Wellness Community:** Access to top-notch medical coverage comprehensive vision and dental...Hourly payFull timeWork at officeLocal areaWorldwideFlexible hoursShift workDay shiftAfternoon shift- ...firmware software architectures for iCGM products, balancing performance, reliability, and security with hardware constraints. You will lead design decisions, collaborate with hardware teams, mentor engineers, and ensure compliance with FDA standards while delivering...Remote jobWorldwide
$20 - $22.73 per hour
# Guest Experience Lead* English* Spanish## Job Description**Guest Experience Leader**Flexible scheduling with a side of always feeling... ...and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation...Hourly payFull timeFlexible hoursShift work$23 - $25.36 per hour
Job Title : Lead Club Leader Pay Range : $23.00 - $25.36 Status : Part-time, Non-Exempt Schedule : 20-25 hours/week, shifts vary per... ...early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental...Part timeSummer workWork at officeImmediate startShift workWeekend work- ...helping teams make better product decisions before solutions are fully defined. Strong command of Figma, prototyping, design systems, accessibility, and modern product design practices. A practical accessibility mindset, including familiarity with WCAG and inclusive design...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Access Lead. Be the first to apply!
