Cash In Transit Specialist

The Cash In Transit (CIT) Specialist, is a full-time position, located in Creve Coeur, MO. The CIT Specialist supports the secure movement, reconciliation, and management of cash and valuables between bank branches, ATMs, vaults, and armored‑carrier partners such as Brinks. This role ensures accurate order processing, timely pickups and deliveries, and strict compliance with bank security and cash‑handling standards. The CIT Specialist acts as the primary liaison between the bank and the armored‑transport provider, ensuring smooth operations, accurate reporting, and exceptional service reliability. Key Responsibilities Coordinate Armored ‑ Carrier Services — Serve as the main point of contact with Brinks for scheduling, routing, service issues, and operational updates. Cash Order Management — Process branch and ATM cash orders, verify limits, and ensure timely fulfillment through Brinks or internal vault operations. Monitor Pickups & Deliveries — Track daily CIT activity, confirm successful transactions, and resolve discrepancies or delays. ATM Support — Oversee ATM cash levels, replenishment schedules, and Brinks servicing; expedite outages or shortages as needed. Reconciliation & Reporting — Review manifests, delivery logs, and chain ‑ of ‑ custody documentation to ensure accuracy and compliance. Issue Resolution — Investigate variances, missing deposits, late deliveries, or service failures; coordinate corrective actions with Brinks and internal teams. Security & Compliance — Ensure all CIT processes follow bank policies, federal regulations, and armored ‑ carrier security standards. Vendor Relationship Management — Participate in performance reviews, service audits, and contract compliance discussions with Brinks. Support Branch Operations — Provide guidance to branches on CIT procedures, cash limits, packaging requirements, and escalation protocols. Risk Awareness — Identify operational risks, recommend process improvements, and maintain high standards of asset protection . Maintain up to date and accurate job aids for all tasks assigned. Strong understanding of cash logistics, ATM operations, and armored ‑ transport workflows. Excellent communication and vendor management skills. High attention to detail with strong reconciliation and problem ‑ solving abilities. Ability to work in a secure, process ‑ driven environment with strict deadlines. Education & Experience High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or related field preferred. 1 – 3 years of experience in banking operations, cash vault services, armored ‑ carrier coordination, or cash ‑ handling strongly preferred. Proficiency in Microsoft Office, core banking systems, cash ‑ order platforms, and reporting tools. Strong analytical, organizational and communications skills. Commitment to accuracy, confidentiality and customer service. A reasonable estimate of the current pay range is $19.00 to 23.28. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making. Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business. #J-18808-Ljbffr