Remote Real-Time Analyst: SLA & Channel Master
ProPivotal
Las Vegas, NV
- Remote job
ProPivotal is looking for a Real-Time Analyst to support customer service operations in a fast-paced environment. This remote position requires monitoring live call, message, and email channels, ensuring SLA performance, and producing hourly reports. Ideal candidates possess 1-2 years of relevant experience, strong understanding of SLAs, and excellent communication skills. Enjoy a job that makes real-time decisions and coordinates with internal and offshore teams while working late Pacific time hours. #J-18808-Ljbffr ProPivotal
Vacancy posted 4 days ago
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