Logistics Clerk

Job Description

Job Description

Robert Half is looking for a Logistics Clerk to support daily dispatch and transportation coordination activities in Georgetown, Kentucky. This is a Long-term Contract position focused on assisting drivers, managing shipment documentation, and serving as a key communication link between carriers and the plant. The ideal candidate will bring strong customer service skills, sound judgment, and the ability to stay organized in a fast-paced, high-volume logistics environment.

Responsibilities:

• Coordinate daily route activity by supporting a high volume of scheduled shipments and helping ensure drivers have the information and documentation needed before departure.

• Act as the primary point of contact for drivers when issues arise, providing timely updates related to routing, trailer readiness, and load status.

• Review customs and shipping paperwork carefully to help maintain accuracy for cross-border movements and reduce the risk of compliance penalties.

• Communicate with plant contacts and transportation partners to resolve pickup, delivery, and documentation concerns as efficiently as possible.

• Support shipping and receiving operations by tracking material movement between carrier locations and the plant.

• Maintain a thorough and service-focused approach when working with drivers, balancing clear expectations with responsiveness to their needs.

• Monitor driver-related compliance items and assist with required renewals or records to help keep loads moving without delay.

• Adapt to changing shipment volume, weather-related disruptions, and evolving border or security requirements that may affect daily operations.

• Previous experience in dispatching, logistics coordination, shipping and receiving, or transportation support.
• Strong customer service skills with the ability to communicate clearly and professionally with drivers and internal stakeholders.
• High attention to detail, especially when preparing or reviewing shipment and customs documents.
• Working knowledge of freight carrier operations and day-to-day transportation processes.
• Proficiency in Microsoft Excel and comfort using standard office and logistics-related systems.
• Ability to manage multiple priorities in a fast-paced environment with a high daily route volume.
• Dependable judgment and problem-solving skills to handle delivery issues, paperwork discrepancies, and scheduling changes.
• Bilingual communication skills are a plus, particularly in support of cross-border transportation activity.