Chief Operating Officer (COO)

Chief Operations Manager

Direct Counsel is representing a respected law firm in their search for a Chief Operations Manager to join their leadership team.

This role is ideal for a proven executive who enjoys solving complex operational challenges, building high-performing teams, implementing scalable systems, and translating strategic vision into measurable results. Working directly with the firm's Partners, the COO will have broad influence across the organization and play a key role in its continued success.

Key Responsibilities

• Partner with the firm's leadership to strengthen organizational performance, enhance the client experience, improve operational efficiency, and position the firm for continued growth.
• Develop, challenge, and hold accountable a high-performing leadership team while driving collaboration across departments. Lead continuous improvement initiatives that drive case progression efficiency and long-term profitability.
• Establish executive dashboards, KPIs, and reporting to support informed business decisions.
• Provide executive leadership for the firm's administrative and operational functions, working collaboratively with Finance, Human Resources, Technology, Recruiting, and other leaders to ensure organizational alignment across the firm.
• Ensure operational compliance with applicable legal, employment, and regulatory requirements.

Qualifications

• Demonstrated success leading complex organizations through growth, operational change, and continuous improvement.
• 10+ years of operational leadership experience, with significant experience leading large teams.
• Bachelor's degree required; MBA, JD or other advanced degree preferred.
• Experience in a professional services organization or law firm is required.
• Exceptional leadership, communication, and decision-making skills.

Benefits and Salary

• The opportunity to shape the future of one of California's premier plaintiff law firms.
• Direct partnership with firm leadership on strategic initiatives.
• The ability to build systems, and develop leaders.
• Competitive executive compensation and comprehensive benefits.
• A culture that values accountability, innovation, collaboration, and excellence.
• Compensation: $200,000 - $300,000/year

If you're a strategic executive who enjoys building organizations, developing leaders, and creating lasting operational excellence, submit your resume and a brief cover letter describing your approach to operational leadership and where you've had to make the hard call. Compensation: $200,000 - $300,000/year