Restaurant Service Manager

Job Description

Job Description

Job Title: Restaurant Service Manager

Location: Baton Rouge, LA

Salary: $50,000 - $56,000/year (DOE)

Benefits: Medical, Dental, Vision & Life Insurance, 401(k) w/ Company Match, Paid Vacation, Wellness Program, Flexible Schedules, Meal Plans

What We're Looking For:

We are seeking an experienced Restaurant Service Manager to join the front-of-house leadership team at a well-established, locally owned polished-casual restaurant group with locations throughout Louisiana and Mississippi. This role is focused on guest experience, service standards, and hourly team development in a full-service, scratch-kitchen environment with a strong bar and dining room business.

This company is known for developing people. They offer extensive training, clear career paths, and one of the lower turnover rates in the industry. The ideal candidate has front-of-house management experience in full-service dining and is passionate about coaching a service team.

Key Responsibilities

• Lead daily front-of-house operations across dining room and bar service periods.
• Uphold service standards, guest engagement, and speed of service throughout each shift.
• Recruit, train, coach, and develop hourly service team members and shift leaders.
• Manage front-of-house scheduling to meet volume demands and labor budget targets.
• Partner with kitchen leadership to ensure smooth ticket flow and food quality at the pass.
• Resolve guest concerns in the moment and drive guest satisfaction results.
• Maintain compliance with health, safety, sanitation, and responsible alcohol service standards.
• Monitor beverage cost, inventory, and controllable expenses.
• Support private dining, catering, and special event execution as needed.
• Contribute to a positive, development-focused team culture.

If interested, please apply or submit your resume!