Warehouse Manager

Overview Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve. Culture Index Survey The Culture Index survey is part of our interview process to better understand work styles and team dynamics. It should take no more than 7 minutes, and there are no right or wrong answers. Collectivus Holdings asks you to complete the brief survey when submitting your profile. Culture Index Survey: Website Locations Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide Job Title Warehouse Manager Job Location Nashville, TN (On-Site) Role Summary The Warehouse Manager is responsible for the day-to-day execution of warehouse operations across Direct-to-Consumer (D2C), Business-to-Business (B2B), and Southern Hobby Distribution (SHD). This role ensures consistent, high-quality execution across all outbound channels by leading supervisors, managing daily throughput, and driving operational discipline. This is a hands-on, execution-focused leadership role accountable for delivering on service levels, productivity, and operational efficiency in a high-volume distribution environment. Key Responsibilities Lead day-to-day warehouse operations across D2C, B2B, and SHD distribution Lead daily operational cadence, including shift kickoff, priority alignment, and performance review Ensure orders are picked, packed, and shipped accurately and on time Manage daily priorities based on volume, backlog, and service level requirements Accountable for inventory accuracy, inbound flow, and alignment between receiving and fulfillment Monitor workflow across receiving, picking, packing, and shipping Team Leadership & Accountability Directly manage 3 Warehouse Supervisors, each responsible for core functional areas Drive accountability for performance, attendance, and adherence to SOPs Coach and develop supervisors to effectively lead frontline teams Support labor planning, staffing, and scheduling to meet demand Performance & Throughput Management Own daily KPIs: order accuracy, on-time shipping, productivity, and backlog Identify bottlenecks and take immediate corrective action to maintain flow Drive continuous improvement through practical, process-level enhancements Provide regular operational updates and insights to the GM Cross-Functional Alignment Partner with Customer Service, Supply Chain, and Operations teams to resolve issues quickly Ensure alignment between inbound inventory and outbound fulfillment priorities Support execution of system/process improvements (WMS, ERP, automation initiatives) Safety & Compliance Enforce safety protocols and maintain a compliant warehouse environment Ensure operational standards are consistently followed across all teams Qualifications 5+ years of warehouse or distribution experience, including frontline leadership Experience managing supervisors or team leads in a high-volume fulfillment environment Strong understanding of D2C and B2B operations Experience with WMS and inventory control systems Proven ability to execute under pressure and manage competing priorities #J-18808-Ljbffr