Real-Time Workforce Analyst: Optimize Schedules & Insights
Doist
UNIFIN Inc. is seeking a Workforce Support Analyst to optimize staffing and scheduling in a dynamic contact center environment. You will monitor real-time metrics, generate performance reports, and collaborate with operations to ensure service levels and efficiency. The role requires experience in Workforce Management, strong Excel skills, and the ability to analyze data to drive staffing decisions across multiple shifts. #J-18808-Ljbffr Doist
Vacancy posted 2 days ago
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