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Real-Time Workforce Analyst & Scheduler

Unifin Inc

UNIFIN INC is seeking a Workforce Support Analyst to optimize staffing, monitor real-time queues, report service levels, and help schedule teams using our Workforce Management tools. The role emphasizes data analysis, cross-functional collaboration, and adherence to SLAs in a fast-paced BPO environment. Bachelor’s degree and 2+ years in WFM are preferred; weekend/holiday shifts may be required. #J-18808-Ljbffr Unifin Inc

Vacancy posted 1 day ago
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