Supervisor Nursing Operations

Department: 34304 Wake Forest Baptist Medical Center - Nursing Staff

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

36

Schedule Details/Additional Information:

3, 12H

1930 -0730

Pay Range:

$44.15 - $66.25

EDUCATION/EXPERIENCE:Graduation from an accredited school of nursing, BSN, BS or MSN required. Masters degree in a related field preferred. Three years acute care (Emergency, Medical-Surgical, or Critical Care) nursing experience and three years supervisory or leadership experience required.

LICENSURE, CERTIFICATION, and/or REGISTRATION: Current license as a Registered Nurse in the State of applicable state. Certification within one year of hire required. BCLS required. Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year.

ESSENTIAL FUNCTIONS:

1. Ensures administrative continuity to staff, patients, and families while acting as a liaison for the hospital executive director on call and the patient care services management team. Aware of and responds to activities occurring within the entire house during assigned work hours.
2. Collaborates with Nursing Management and Nursing Staffing Office provides primary leadership in the appropriate placement of nursing staff for staffing decisions during assigned hours.
3. Analyzes trends in utilization of resources and recommends changes to Nursing Director and/or Nurse Manager.
4. Provides consultation to ensure appropriate and timely placement of patients in conjunction with the Admitting Office, Bed Management, Clinics and patient care areas. Coordinates and conducts Daily Debriefings including weekends and holidays. Initiates decision to escalate capacity management plan when necessary and communicates this information accordingly.
5. Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues. Teams with Hospitalists in a co-management model to facilitate communication and throughput within the organization.
6. Serves as a resource for policies, standards, and performance issues.Provides disciplinary counsel as appropriate and communicates to the Nurse Manager and/or Nursing Director as appropriate.
7. Serves as a resource for patient care quality, compliance and regulatory standards. Initiates action for resolution and notifies Nurse Manager and/or Nursing Director for follow up.
8. Serves as on-site liaison for Hospital Administrator on-call. Provides information to the Office of Communications Marketing and Media regarding patients or situations of interest to the media.
9. Communicates in an effective, positive and professional manner, role-modeling behaviors congruent with Caring Science. Serves as on-site liaison for resolution of Service Excellence issues.
10. Ensures a biogenic environment that stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Caring Science, and professional practice. Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect.
11. Ensures that the hospital disaster plans and policies are followed throughout the hospital and coordinates activities as needed.
12. Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.

SKILLS/QUALIFICATIONS:

Negotiation and conflict resolution skills

Resilient and flexible in a changing environment

Functions effectively under stressful and difficult situations

Excellent and effective oral and written communication skills

Ability to work effectively with the team

WORK ENVIRONMENT:

Clean, well-lit and comfortable climate

Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment

Highly stressful, dynamic conditions

Manage multiple tasks simultaneously, defining details, sending and receiving clear and accurate verbal communication

May be required to be on standby and work extended shifts

Required Protective Equipment: eye/face protection, gown, mask, gloves

PHYSICAL REQUIREMENTS:

0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.