Director, Information Security

Job SummaryThe Director of Information Security is a collaborative partner that seeks opportunities to learn and engage across the organization. The Director will direct and evolve UFCU’s enterprise information security and cyber risk program while enabling secure innovation and outstanding Member experiences.The Director works closely with senior leaders to outline and execute company goals and is responsible for defining and executing UFCU’s information security strategy, cyber and technology risk posture, and operational resilience. This role serves as a trusted advisor to executive leadership and the Board, championing amemberfirst, securitybydesign culturethat safeguards trust while supporting growth and innovation. This position is based in Austin, Texas and requires frequent onsite engagement at UFCU Plaza to support executive collaboration, enterprise risk governance, cross-functional partnership, and operational leadership across the organization.The Director develops and drives a proactive, collaborative partnership understanding team needs, creating engaging conversations, monitoring partner feedback, and identifying trends and opportunities to advance UFCU’s overall business strategy and vision. The Director, Information Security position is an exempt role and reports to the Chief Technology Officer and leads the Information Security team.About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU isloved by millions of Members and built to thrive for generations, we are guided by our values:Purposefully Member-ObsessedWe are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.Possibilities ReimaginedWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.Performance Excellence Rooted in Unwavering IntegrityWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.Essential FunctionsEnterprise Security Strategy & LeadershipDefine and own UFCU’senterprise information security and cyber risk strategy, roadmap, and policies in alignment with business objectives, risk appetite, budgets, and regulatory expectations Lead the design, implementation, and operation of a comprehensive cyber security program covering governance, architecture, infrastructure, networking, cloud security, application security, IAM, vulnerability management, and security operations Embedsecuritybydesignpractices into digital banking, payments, and memberfacing platforms by partnering with Technology, Product, and Enterprise Risk teams Cyber Risk, Compliance & Governance Establish and maintain an effectiveinformation security governance framework, including standards, policies, and leadership forums that align cyber security priorities with enterprise goals Ensure compliance with applicable regulatory and industry frameworks, includingNCUA guidance, GLBA Safeguards Rule, NIST, ISO, and PCI (as applicable) Lead internal and external examinations, audits, and assessments; oversee remediation plans and ensure sustainable closure of findings Oversee identification, assessment, and treatment of cyber and technology risks Partner with Technology, Risk, and business leaders to support business continuity, disaster recovery readiness, cyber resiliency, and enterprise operational resilience initiatives. Present cybersecurity risks, trends, incident readiness, and strategic recommendations to executive leadership, risk committees, and other governance groups as needed.Security Operations & Resilience and Third Party & Data ProtectionProvide executive oversight of daytoday cyber security operations, including threat monitoring, detection, and response across enterprise cyber security platformsOwn and mature UFCU’sincident response and crisis management framework, ensuring effective coordination, communication, and executive reportingPartner with peer leaders to ensure the effectiveness and resilience of critical servicesLead information security components ofthirdparty risk managementOversee data protection, privacy controls, and secure datasharing practices across the data lifecycle in collaboration with Legal, Compliance, and Data & Insights teamsTeam Leadership and DevelopmentBuild, lead, and develop a highperforming information cyber security organization across Governance, Risk, Compliance, Engineering, Architecture, and Security Operations Serve as a role model in transparent communication, two-way dialogue, and proactive communication to the team.Build a successful team to operate according to UFCU guiding principles, providing guidance and resources and removing obstacles as needed.Provide team leadership based on servant leadership principles, caring for the whole person.Plan, monitor, and appraise job results with an emphasis on coaching and developing employees to achieve desired performance results.Help teams achieve their career goals. Ensure team members understand how to have an impact and are aware of that impact when they've made it.Strategic and Executive Business Partner Collaborate across Technology, Digital, Operations, Risk, Compliance, and Memberfacing teams to balance security, experience, and innovationServe as UFCU’s senior cyber security advisor to executives and the Board, translating technical risk into clear business impact and investment decisions. Communicate program, progress, risk posture, investment using metrics-driven reporting Collaborate with business partners to determine future needs and support necessary to achieve business unit strategy. Network with other financial institutions and cyber risk leaders to learn and share best practicesStrategy Development/Strategic PlanningCollaborate with senior leaders and actively participate in the organizational strategic planning process.Develop Information Security strategies in partnership with executive leadership to drive achievement of Credit Union and department goals.Monitor and evaluate department progress toward stated goals and make adjustments as needed based on business and department needs. Facilitate procurement of tools and resources to achieve organizational and department strategic priorities.Budgetary Oversight/Expense ManagementEstablish Information Security annual budget with identification of planned expenses for new or enhanced programs and services.Ensure effective control of results. Take action to guarantee achievement of departmental objectives that fall within designated budgets.Monitor expenses on a monthly basis to evaluate versus budget using strong financial management skills. Take action to make adjustments as needed based on organizational and department priorities.Collaborate with senior leaders on development of organizational annual budget in alignment with strategic objectives.OtherPerform other duties as assigned.Adhere to all organizational policies, procedures, and business ethics codes.Complete required regulatory training as assigned.Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures, and internal controls specific to the role, including but not limited to the Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC, and Fair Lending regulations.Knowledge/Skills/AbilitiesTeam Building and LeadershipStrategic and operational leader with the ability to remain closely connected to evolving technologies, cybersecurity operations, and organizational priorities while developing high-performing teams.Proven ability to create a high-performance climate through talent identification, recruitment, and retention.Strong and demonstrable leadership skills with the ability to inspire and motivate others and define vision, set priorities and execute complex multi-year roadmaps.Proven ability to build a team of diverse talents that complement one another.Proven ability to hold themselves to the highest standard of integrity and personal behavior.Building Relationships and Using InfluenceExceptional stakeholder and interpersonal skills with the proven ability to influence senior level management and key stakeholders.Strong ability to recognize nuances in others and leverage this understanding for a more influential impact on the team.Effective communicator, listener, and presenter, with the ability to work with various levels of the organization.Adept at maintaining effective relationships with internal departments external business and community partners, and others key stakeholders.Strong collaboration and program management skills with ability to translate technical security risks into clear, actionable business language for executive leadership and the BoardExecuting for ResultsPossess a proven delivery track record and exceptional service orientation.Adept at translating the mission of the organization into actionable, quantitative plans.Possess high levels of energy and persistence.Rigorously hold oneself and others accountable for achieving high levels of individual and organizational performance.Business AcumenDeep knowledge of information security, cybersecurity risk management, and operational resilience within regulated financial institutionsStrong working knowledge of applicable regulatory and industry frameworks and understanding of modern banking and fintech technologies, including digital banking platforms, mobile applications, payments, APIs, cloud services, and thirdparty ecosystemsAbility to balance security, regulatory compliance, member experience, and business agility in a rapidly evolving threat landscapeAbility to make sound riskbased decisions under pressure and during highimpact incidents or regulatory scrutiny with ability to evaluate decisions in terms of impact to the business.Ability to articulate ideas to both technical and non-technical audiences and translate technical security risks into clear, actionable business language for executive leadership and the BoardCore CompetenciesDelivering Member ObsessionSeeks to understand customersIdentifies customer service issuesDrives member-focused practicesAssures member satisfactionDelivering Performance ExcellenceMaintains focusMeasures progress and outcomeEnsures accountabilityDelivering InnovationInspires curiosityChallenges current thinkingSupports experimentationAdvances ideas to the next stageDelivering Empowered LeadershipDevelops directionBuilds team trustIdentifies opportunities to share responsibilityInforms the teamSupports the teamExperienceMinimum RequirementsBachelor’s degree in Information Security, Computer Science, Information Systems, Engineering, Business or relevant field of study or equivalent combination of education and experienceMinimum of ten (10) years of related experience in information security or related technology disiplinesMinimum of seven (7) years of management and supervisory leadership experience developing and leading teams with direct reporting relationships5–7+ years of experience leading cybersecurity teams with accountability for strategy, budget, and vendor managementPrior experience in a senior security leadership role (Director, Head of Security, Deputy CISO, or CISO), preferably within financial services or another regulated industryExperience supporting regulatory examinations, audits, and remediation activities within regulated financial environmentsRelevant industry certification required (CISSP, CISM, CISA, CRISC, GIAC, or equivalent).Must be bondablePreferred Requirements Master’s degree in information security, Computer Science, Information Systems, Engineering, Business or relevant field of studyMinimum of five (5) years of demonstrated strategic leadership experienceExperience working in or with credit unions, community banks, reginal financial institutions or regulated environmentsHands-on exposure securing digital banking, mobile, payments, account opening and contact center platformsDemonstrated success building or maturing security programs aligned to NIST CSF, ISO, FFIEC, and SOC frameworksAdditional certifications such as GIAC, CEH, CCSP or cloud security certificationsPhysical DemandsThe physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.FrequentWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. Employee will make extensive use of the telephone and virtual communications requiring the ability to explain complex information effectively and accurately. Work EnvironmentThe work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. This position is required to frequently work at UFCU Plaza in Austin, Texas.This position may involve periodic stressfulMay occasionally require an adjusted work schedule, overtime, and evening/weekendMay occasionally involve public contact, requiring appropriate professional appearance.Frequent computer use at a workstation for multiple hours at aThe noise level in the work environment is usually moderate#INDUFCUJob SummaryRequisition Number: DIREC004190Job Category: Information TechnologySchedule: Full-Time