Phlebotomist III Territory

Job Description Phlebotomist III Territory – Cypress, TX. Monday to Friday, 8:00 AM to 5:00 PM with rotational weekends. Pay range: $23.13+ per hour, with eligibility for annual performance bonus. Salary offers are based on relevant skills, training, experience, education, certifications, and market factors. Successful candidates may receive bonus compensation. Benefits We offer best‑in‑class benefits and programs to support employees and their families in living healthy, happy lives. Pay and benefit plans promote employee health in all respects – physical, financial, and developmental. Depending on whether the position is part‑time or full‑time, some benefits include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best‑in‑class well‑being programs Annual, no‑cost health assessment program Blueprint for Wellness® healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 “MyDay” off FinFit financial coaching and services 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, with buy‑up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more Key Responsibilities Specimen Collection & Processing Perform specimen collections following established procedures for a variety of tests, including venipuncture and capillary draws. Handle difficult draws, including pediatric, geriatric, and hard sticks, with minimal error. Obtain patient identification and signatures to confirm specimen labeling accuracy; perform data entry as needed. Prepare specimens for transport and testing, including labeling, centrifugation, splitting, and storage as required. Research test/client information and confirm orders using laboratory systems or directory of services. Patient Experience & Customer Service Provide exemplary professional, respectful, and efficient service to all patients and clients. Use strong verbal and written communication, problem‑solving, and collaboration skills to complete daily procedures and address patient questions. Perform accurate data entry for patient registration, test order entry, and billing information. Communicate collection procedures clearly and address patient questions. Maintain a clean, orderly, welcoming collection environment. Handle multiple priorities in a high‑volume setting. Site Support and Travel Provide coverage across PSC and IOP locations within the assigned territory with minimal notice. Ensure daily office activities are completed accurately and on time. Maintain reliable transportation and meet travel expectations, including valid driver license and clean driving record, if applicable. Act as a mentor to on‑site staff, providing guidance and support. Operations & Compliance Serve as subject matter expert for complex specimen requirements, special processing, and troubleshooting specimen issues. Demonstrate strong judgment when adapting to operational needs and ensuring workflow continuity. Obtain identification and accurately enter billing information; collect payments when required, following corporate policies. Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information. Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation. Support routine administrative tasks: supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones. Complete all training and maintain current phlebotomy skills and knowledge. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties may change or new ones may be assigned at any time with or without notice. Qualifications Required Work Experience Three years of phlebotomy experience. Preferred Work Experience Customer service experience in a retail or service environment. Physical And Mental Requirements Lift up to 15 lbs frequently; up to 40 lbs occasionally with assistance. Perform repetitive hand motions with fine dexterity; stand or sit for extended periods. Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling. Extensive use of phone and computer; frequently communicate in English with patients and clients. Knowledge Strong knowledge of phlebotomy best practices, including complex pediatric and geriatric collections. Skills Ability to work independently, delivering accurate, error‑free work in a fast‑paced setting with minimal supervision. Proven track record as a phlebotomist, including pediatric and geriatric collections. Strong communication skills and ability to adapt to change. Keyboard/data entry experience. Required High School diploma or equivalent. Phlebotomy certification required in CA, NV, WA, and LA. Travel up to 75%. English required. Preferred Phlebotomy accredited program, medical assistant or paramedic training. Professional medical certification strongly desired (medical assistant, phlebotomy, or similar). Education High School Diploma or Equivalent (Required). Languages English (Required). Licenses and Certifications Phlebotomy certification (required in certain states). Professional medical certification desired. Work Requirements Travel required. About The Team Quest Diagnostics honors our service members and encourages veterans to apply. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. #J-18808-Ljbffr