SHIFT LEADER

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. SHIFT LEADER Part Time – Marietta, GA, US Responsibilities Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed. Address customer concerns in reference to products, services rendered, and employee interactions. Establish tasks for employees to ensure a clean workplace, including stocking supplies and maintaining clean restrooms and public spaces. Actively seek to resolve any concerns while adhering to company policy and standards of behavior. Train new hires on the company’s standards and procedures, from handling negative customer experiences to proper service and preparation procedures. Oversee and administer tests to ensure all employees understand company policy, such as schedule changes, calling into work, allergen information, and safe practices. Recognize outstanding employees for exemplary work and address workers who do not meet expectations. Represent the company in a professional manner at all times. Maintain and enhance the company’s image when interacting with guests, associates, and vendors. Must be able to communicate well and work well with others. Qualifications High school diploma or GED certificate preferred. Food handling certification and experience essential in food service industry positions. Ability to properly and accurately assess situations quickly while adhering to company policies. Ability to work in a standing position for hours at a time. Experience managing the daily staff of a restaurant or retail store. Facilitate a positive environment and support a safe and productive workplace. Proven leadership and experience managing a diverse team preferred. Ability to use company databases and software, as well as troubleshoot common software problems. Effective in prioritizing daily tasks while accounting for unforeseen challenges. Salata is an equal employment opportunity employer and considers qualified applicants. #J-18808-Ljbffr