Director of Guest Experience & Service Excellence
Dyer Nursing & Rehabilitation Center
Dyer Nursing & Rehabilitation Center is seeking a Director of Customer Experience to oversee the guest and family journey, ensuring exceptional service throughout a resident's stay. This leader focuses on proactive communication, hospitality, follow-through, and a warm, supportive environment for guests, families, and team members. The role emphasizes daily planning, welcoming admissions, discharge preparation, and positive interactions to encourage satisfaction and strong Google reviews. #J-18808-Ljbffr Dyer Nursing & Rehabilitation Center
Vacancy posted 2 days ago
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