Payment Operations Specialist

Capchase is on a mission to transform how hardware and software companies sell and get paid, revolutionizing the equipment financing space. Recently named a 2026 Monitor Best Company in Innovation , we're recognized for embedding flexible payment terms directly into the sales workflow, helping teams close faster without the friction of a separate financing system. We're the modern platform for financing leading enterprise solutions: built for direct and channel sales motions , with $2B+ funded , approvals in seconds , and a seamless experience for both sellers and buyers. Backed by leading fintech investors including 01A, Thomvest, QED, SciFi, and Invesco, we've raised $700M+ in equity and debt to fuel our growth. In just over five years, we've scaled from four co-founders to 80+ Capchasers across 10 markets, supporting thousands of companies globally and processing billions in payment volume. Since our launch in 2020, we've achieved several milestones: ➡ 10K+ active vendors, channel partners and buyers Built a team representing over 15 nationalities Active in 10 markets Top decile YoY growth Built an awesome culture . In December 2024 we reached the top of the Installment Payment, BNPL category on G2 , #1 in B2B. Why work with us? Help accelerate an industry! At Capchase, we are transforming how software and tech-enabled hardware equipment gets financed, we move and innovate fast. We’re always looking for the brightest minds to join us. We’re a diverse team of 15+ nationalities with a d passion for helping innovative companies thrive. Join the climb with us! About the Role We're looking for a highly analytical, detail-oriented, and proactive Payment Operations Specialist to join one of the most dynamic and critical teams at Capchase. Payment Operations sits at the center of our business, where everything from deal origination and approvals to funding and customer repayments comes together.

Our team ensures deals are accurately deployed, funds move on time, and every transaction is properly reconciled. This is more than a payment processing role. You'll own critical daily operations while helping us build smarter, more scalable processes. We're looking for someone who is naturally curious, questions things that don't look right, and enjoys understanding how systems work. Someone who doesn't just flag an issue, but investigates its cause, understands its impact, and helps find a solution. You'll work closely with Finance, Capital Markets, Risk, Product, Engineering, and other Operations teams, combining accurate daily execution with continuous improvement. What You'll Do Own Daily Payment Operations - Review, validate, and deploy approved deals, ensuring financial details, documentation, payment schedules, and approvals are accurate. - Execute and monitor vendor payouts, customer collections, refunds, and other money movement activities across payment rails and currencies. - Perform daily cash and payment reconciliations, investigate discrepancies, and resolve failed, returned, duplicate, or misapplied transactions. - Independently manage time-sensitive priorities while maintaining accuracy and meeting banking deadlines. Investigate, Question, and Improve - Challenge unusual transactions, inconsistent information, or suspicious payment instructions before processing. - Investigate operational issues and platform bugs, identify root causes, assess their broader impact, and drive resolution. - Develop a strong understanding of our platform and the end-to-end transaction lifecycle, from deal origination through funding and repayment. - Identify opportunities to simplify, automate, and scale workflows using modern tools, including AI agents and automation. - Partner with Product and Engineering to improve platform functionality, test solutions, and strengthen operational controls.