Tech Support Engineer I - Customer-Focused Troubleshooter
CallTek, Inc.
CallTek, Inc. is seeking a Technical Support Engineer to troubleshoot, diagnose, and resolve customer issues across software, hardware, and systems, following standard procedures and escalating when needed. The role requires a bachelor’s degree in computer engineering or IT-related field, strong communication, and a willingness to work on-site with rotating shifts. All experience levels are welcome. #J-18808-Ljbffr CallTek, Inc.
Vacancy posted 2 days ago
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