Resource Management Specialist 1 or 2

Resource Management Specialist 1 or 2 Location: Portland, Oregon (US-OR). Non-Union Position. Hybrid schedule available for Oregon & Washington residents. Regular full-time, exempt. Posting # 5607. About Us: NW Natural provides safe and reliable utility services and renewable energy to better the lives of our communities. Role Overview The Resource Management Specialist (RMS) supports the safe, reliable, and cost-effective delivery of natural gas by forecasting and coordinating schedules for field personnel across customer service, system maintenance, construction, restoration, locates, standbys, and emergency response. Day to Day Responsibilities Build personnel schedules and monitor resources to ensure adequate coverage for planned work. Ensure effective and safe assignment of work and field resources across business units and geographic areas for maximum efficiency. Administer staffing and resources, respond to emergencies during business and non-business hours, and manage daily business needs and projects in a timely manner. Integrate work forecast and plan information into day‑to‑day operations for efficient management of work and resources. Coach, guide, and mentor field supervisors on RMC processes and procedures; make planning recommendations to stakeholders regarding resource allocation. Manage employee absences, physical restrictions, and attendance, collecting required information and working with supervisors and HR to take appropriate action. Work closely with stakeholders when scheduling field employees for time off, balancing company priorities and maintaining required field resources. Use PC skills to generate and coordinate reports using Microsoft Office Suite, Clevest, and Workforce. Apply and maintain knowledge of field and business operations, policies, and procedures; adhere to organizational, local, state, and federal guidelines. Act as a technical resource, providing training to new and existing system users and developing training materials. Partner with BAS team members and IT&S to troubleshoot issues and design solutions for the RMC. Manage travel processes for field employees traveling out of town for planned or emergency work. Promote the Collective Bargaining Agreement philosophies and directives. Demonstrate leadership and decision‑making behaviors; maintain technical job knowledge and personal skill development. Participate as a subject matter expert for audit preparation and data gathering to demonstrate compliance. Support a culture of safe work practices by enforcing fatigue management and rest period guidelines. Qualifications 1–2 years of experience in resource management, planning, deployment, logistics, project management, data analytics, or related field positions; 3+ years required for Level 2. Bachelor’s degree, applicable certification, or equivalent education preferred. Ability to establish and maintain effective relationships with internal and external stakeholders. Ability to provide user support for the RMC systems and communicate with users at all levels. Proven presentation and training skills for small and large groups. Ability to develop and maintain training materials; may require travel to Resource Centers. Strong analytical, logical, and problem‑solving skills with attention to detail. Ability to handle multiple emergent demands in a dynamic environment. Excellent verbal and written communication skills. Team player who collaborates to achieve targets and goals. Proficiency with work‑management tools and Microsoft Office suite; strong research, data collection, and analysis skills. Personal availability to respond immediately to emergency staffing needs. Physical, Environmental & Scheduling Requirements The schedule is typically Monday‑Friday, day shift hours between 6:30 am and 5:00 pm, subject to change based on business needs. A hybrid schedule may be possible after training. Compensation & Benefits Base salary range: $68,600.00–$94,150.00 per year for Level 1; $81,500.00–$111,850.00 per year for Level 2. Annual Target Incentive: Level 1: 7.5% target; Level 2: 9.5% target. The incentive may range from 0 %–200 % of target and is subject to change. Health & Wellness Rich health insurance benefits with competitive employer contribution. Free access to an online wellness resources platform. Work Life Balance Up to 23 vacation days. 80 hours of sick time. 10 paid holidays and 3 floating holidays. Flexible work arrangements. 3 weeks paid parental leave. Community engagement through Diversity, Equity & Inclusion Council and Employee Resource Groups. 1500‑sq‑foot exercise facility and secure bike room. Financial Annual incentive bonus opportunity. Competitive 401(k) company contribution and match. 15 % discount on NW Natural stock through Employee Stock Purchase Program. Up to $5,250 per year in tuition reimbursement. Wellness incentive program. Discounts 20 % off natural gas service. Up to 30 % discount at NW Natural Appliance Center. TriMet Pass for all HQ employees. Generous discounts with Verizon & AT&T Wireless. Equal Opportunity & E‑Verify NW Natural is a proud equal‑opportunity employer. We welcome and embrace diversity and practice affirmative action for all protected classes. We are not subject to discrimination or harassment. NW Natural participates in E‑Verify; all hired employees will have their Form I‑9 information submitted to E‑Verify. Reasonable accommodations are provided for individuals with disabilities and sincerely held religious beliefs. Deadline 7/7/26 #J-18808-Ljbffr NW Natural