Summer Host
$17 per hourAuberge Collection
Summer Host
Unveiling Madeline's complete transformation... A refreshed palette of earthen hues and artful details inspired by the texture and topography of the surrounding Colorado landscape infuse a renewed contemporary elegance to the property, invoking a luxurious and welcoming year-round mountain environment, and offering a chic yet approachable respite from Telluride's active outdoor lifestyle at a Forbes five-star property. Curated by our team of Adventure Guides, with over 60 years of combined Telluride residency, create personalized itineraries with insider access to an endless array of one-of-a-kind experiences set against the breathtaking backdrop of the San Juan Mountains. From foraging the verdant mountainside with our executive chef to taking on Colorado's backcountry from above on a paragliding tour, adventure abounds this season.
The targeted compensation rate for this full-time, year-round, non-exempt position is $17/hr + tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.
Job Description
The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.
- Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.
- Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
- Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
- Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
- Maintain cleanliness, sanitation, and organization of the host station and assigned work areas.
- Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
- Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
- Resolve guest complaints promptly to ensure satisfaction.
- Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
- Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.
Qualifications
- Prior experience in customer service or hospitality, preferably in a high-end setting.
- Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
- Must be of minimum age to serve alcohol.
- Flexibility to work a variable schedule, including weekends and holidays.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
$20.02 per hour
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