Office Manager

Office Manager

The Office Manager oversees the administrative and business operations of Advanced Neurologic Rehabilitation. This position leads administrative staff, supports clinic leadership, manages key HR and operational processes, and helps ensure consistent and efficient operations across all ANR locations.

The Office Manager is expected to demonstrate strong leadership, organization, communication, initiative, and follow-through while supporting ANR's continued growth.

Essential Duties

• Oversee day-to-day administrative operations across ANR locations.
• Lead, train, support, and hold administrative team members accountable.
• Develop and maintain consistent administrative policies, procedures, and workflows.
• Coordinate employee onboarding, offboarding, personnel documentation, and other HR processes.
• Assist with payroll, benefits, credentialing, and employee performance processes.
• Support clinic leadership with scheduling, patient service, and front-office operations.
• Manage vendors, invoices, supplies, and administrative expenses.
• Assist leadership with budgets, operational reports, and company projects.
• Monitor administrative and operational performance and identify areas for improvement.
• Address escalated employee and patient concerns professionally and promptly.
• Support the implementation and effective use of company technology and systems.
• Maintain confidentiality and support compliance with HIPAA, OSHA, payer requirements, employment requirements, and company policies.
• Assist with administrative planning and implementation for new clinic locations.
• Proactively identify problems and implement solutions with appropriate communication to leadership.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Healthcare Management, or a related field.
• Minimum of 3 years of healthcare management or healthcare operations experience.
• Knowledge of healthcare scheduling, insurance, credentialing, billing, and revenue-cycle processes.
• Experience managing and developing employees.
• Strong leadership, organizational, and communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to appropriately handle confidential employee, patient, and financial information.
• Proficiency with Microsoft Office and ability to learn healthcare and ad