Director, Privacy Operations

The Director of Privacy Operations is a key member of Enterprise Data Privacy Office’s (EDPO) leadership team and is responsible for the development, implementation and maintenance of the organization's privacy governance frameworks, policies, procedures, and controls. This includes directing the organization's Data Privacy initiatives, privacy assessments, data loss reporting, departmental privacy engagement, and issue identification and resolution. Essential Job Functions Serves as the escalation contact for privacy-related inquiries, requests, and audits from internal stakeholders and communicates complex privacy topics clearly and confidently to stakeholders at all levels. Leads the privacy assessment process, working across departments to identify, mitigate, and remediate privacy risks. Leads and manages privacy incident response operations, including investigations, incident management, and remediation of data loss events. Manages the department's internal and external relationships relating to privacy technology solutions used to document and record privacy activities. Leads the collaboration with stakeholders across the enterprise to ensure data management policies and technical controls supporting privacy objectives are properly tuned, serving as a strategic advisor to FINRA’s technology and data governance initiatives, translating complex privacy objectives into operational frameworks that enable innovation. Directs the establishment of and reporting on metrics to the Board and FINRA executive management team covering the performance of the privacy program. Responsible for identifying staffing, technology, and training investments to support enterprise privacy objectives, in alignment with the Privacy Operations budget and resource allocation. Demonstrates FINRA’s values. Collaborates, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity. Education / Experience Requirements Bachelor’s Degree with a minimum ten (10) years of experience. Minimum five (5) years of experience working directly in data privacy roles, preferably in a regulated industry, required. Certified Information Privacy Professional (CIPP/US) or Certified Information Privacy Manager (CIPM) preferred. Experience supervising and implementing large-scale processes or projects. Demonstrated ability to lead, mentor, and develop staff. Demonstrated experience in conducting privacy compliance activities such as assessments, audits, and investigations to identify and mitigate risks. Experience managing and remediating privacy-related loss reports and incidents. Proficiency in creating and maintaining comprehensive risk registers a plus. Excellent collaboration and communication skills, with the ability to present complex topics to diverse stakeholders. Confident public speaker able to defend privacy-related recommendations. Exceptional analytical and problem‑solving skills to assess privacy risks and develop mitigation strategies. Experience with privacy regulations, standards, and best practices. Working Conditions Hybrid work environment, with defined in-person presence requirements. Extended hours as needed. Travel occasionally required. Salary For work performed in CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, the salary range is: CO/FL/TX: $134,400 – $260,400 IL/PA: $147,600 – $286,500 MA/MD/VA/Washington, DC: $154,400 – $299,600 NY/NJ: $154,400 – $312,600 Benefits Employees may be eligible for a discretionary bonus in addition to base pay. Non‑exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. FINRA provides comprehensive health, dental and vision insurance, as well as basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, accidental death and dismemberment, short‑ and long‑term disability, long‑term care, business travel accident, disability and legal insurance. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA‑funded retirement contribution, tuition reimbursement, commuter benefits, adoption assistance, backup family care, surrogacy benefits, employee assistance and wellness programs. Employees receive 15 days of paid time off, five personal days, nine sick days (unless otherwise required by law) and nine paid holidays. Additional paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave, care of a family member leave (after 90 days), and childbirth and parental leave (after 90 days). Two volunteer service days are also provided. Equal Opportunity Employer FINRA is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law. FINRA abides by the requirements of 41 CFR 60‑741.5(a), 41 CFR 60‑300.5(a) and the regulations prohibiting discrimination against qualified individuals with disabilities and protected veterans. For disability‑related accommodation, please contact FINRA’s Employee Relations team at View phone number on click.appcast.io or by email at View email address on click.appcast.io. #J-18808-Ljbffr