Assistant Site Manager

At El Car Wash, leadership is hands‑on, fast‑paced, and focused on results. As an Assistant Site Manager you serve as the right hand to the Site Manager—driving daily operations, developing your team, and ensuring every customer experience is top‑tier. When the Site Manager is absent, you run the site independently and confidently, without unnecessary escalation. Responsibilities Run the day-to-day: support daily operations, staffing, and site performance to keep everything running strong—every shift, every day. Build a winning team: support recruiting, onboarding, and scheduling to create a reliable, high‑performing team. Coach and develop talent: provide real‑time feedback, build skills, and grow future leaders within the organization. Handle conflict head‑on: address team conflict and culture issues directly and promptly. Set the service standard: deliver fast, friendly, and flawless experiences—every customer, every time. Drive performance through numbers: track daily metrics—sales, labor, inventory, and equipment—and take action to improve results. Hold the site independently: when the Site Manager is out, run it—confidently, calmly, and without unnecessary escalation. Keep the wash at peak performance: ensure equipment is operational, maintained, and ready to deliver consistent results every day. Qualifications Reliable attendance—model the standard for the entire team. Proven supervisory or shift‑management experience—held a team accountable before. Strong real‑time coach—develop people, not just direct them. Demonstrated ability to handle team conflict constructively—address it, don’t avoid it. Operationally sharp—manage labor, scheduling, and throughput simultaneously. Customer‑first mindset even under pressure. Comfortable reading daily metrics and taking action on them. Flexible availability—including evenings, weekends, and holidays. Background in car wash, QSR, retail, or hospitality is a plus. High school diploma or equivalent; an associate’s degree or higher in business is a plus. Competencies Customer‑Centric Approach: set service expectations, coach team members on customer interactions, and address service issues quickly. Problem‑Solving: resolve operational issues, support team problem solving, and elevate when needed. Team Collaboration: build a positive team culture, run effective meetings, and address conflict promptly. Drives Results: deliver site performance goals, manage daily execution, and hold team members accountable. Safety & Compliance: ensure safety standards are followed, correct unsafe behaviors, and promote a safe work culture. Job Knowledge & Technical Proficiency: maintain strong operational knowledge and ensure the team is trained on procedures and systems. Benefits Full comprehensive benefits (Health, Vision, Dental) 401(k) with 4% match Paid time off Parental leave (maternity & paternity) Tuition reimbursement Pet insurance Mental health days On‑the‑job training and real career growth Free car washes #J-18808-Ljbffr El Car Wash