Mental Health Specialist - Bipolar and Psychotic Inpatient Unit

Community Residence Counselor

Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor (CRC) provides direct patient care and participates in therapeutic milieu within the scope of defined practice. Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions.

Provides direct patient care in accordance with current treatment plan, under the supervisor of the Nurse Manager, Clinical Coordinator and Charge Nurse. Provides and supervises community activities according to needs. This may include driving & transporting patients to and from activities in hospital vehicles. Remains awake and alert, at all times, while on the job. Assists patients in maintaining and keeping various appointments. Clear, concise, and timely documentation and shift notes. Establishes relationships with patients that are helpful and maintains professional boundaries. Participates in patient rounds, status checks, or teams per program guidelines. Completes assigned patient care tasks per program guidelines and/or daily assignment sheet. Works effectively to manage the therapeutic milieu. Provides patients with direction and supervision as needed. Follows established hospital & program policies, procedures, and protocols. Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner. Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner. Encourages patients in their activities of daily living. Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary. Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation. Attends and participates in rounds and case conferences when appropriate. Physical ability for participation in patient activities. Other duties as assigned.

Qualifications

Education
High School Diploma or Equivalent required

Licenses and Credentials

Experience
One year of clinical experience, preferably in a psychiatric setting 1-2 years preferred and Previous experience in direct patient care preferred

Knowledge, Skills and Abilities
- Verbal and written communication skills, and ability to work in collaboration with others.
- Must complete and pass Epic training within 30 days of hire.
- Successful passing (80% or higher) of Epic training modules(s) is a minimum requirement of the job.

Additional Job Details (if applicable)

Bipolar & Psychotic Inpatient Unit (AB2) is an inpatient unit for those with bipolar and psychotic illness, specializing in first-break cases. Our focus is symptom management and safety, ensuring a therapeutic environment to promote stabilization.

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$22.40 - $29.73/Hourly

Grade

MCL050

Mass General Brigham