Product Specialist (Hydrovac)
ECL Group of Companies
Our client is a well-established leader in the heavy equipment and truck solutions industry, recognized for delivering innovative, high-performance products across North America. With a strong reputation built on decades of success, they are known for their commitment to quality, customer satisfaction, and continuous improvement. Driven by a customer-first mindset, the organization partners closely with dealers and end users to deliver tailored solutions that meet evolving industry needs. Their focus on innovation, training, and operational excellence has positioned them as a trusted name in the market. This role offers an exciting opportunity to be at the forefront of product innovation and customer engagement, playing a key role in demonstrating cutting‑edge equipment and influencing purchasing decisions across a broad territory. Key Responsibilities As the Product Specialist , you will drive product awareness, support sales growth, and deliver hands‑on expertise through demonstrations, training, and customer engagement. Product Demonstration & Training Lead live demonstrations of Hydro Vac equipment, showcasing features, performance, and real-world applications to customers and dealers. Train dealers and sales teams on effective demonstration techniques to ensure consistent and impactful product presentations. Sales Support & Dealer Development Partner with territory managers and dealers to support qualified sales opportunities and help achieve revenue targets. Build strong, professional relationships with key customers and dealer partners to expand market presence and drive long-term growth. Product Feedback & Continuous Improvement Provide detailed feedback to Sales, Service, and Engineering teams on product performance, usability, and documentation improvements. Collaborate with internal teams to identify product issues and contribute to ongoing enhancements and innovation. Content Development & Documentation Support the creation of training materials, including video operating instructions for rental partners and end users. Capture and share high-quality video and photo content from demonstrations, training sessions, and product applications. Competitive Analysis & Market Insights Evaluate competitive products and provide insights on performance and operational differences to support sales strategies. Work with leadership to refine product messaging, including walk‑around materials and positioning in the marketplace. Qualifications To succeed in this role, candidates should demonstrate: Education & Experience Post‑secondary education in a related field is considered an asset. Experience with truck‑mounted vacuum products is strongly preferred. Background in construction machinery sales, service, or a related industry. Technical Skills Strong mechanical aptitude with the ability to troubleshoot and repair equipment. Ability to provide technical feedback to engineering teams to support product development. Valid Commercial Driver’s License (CDL) is required. Key Competencies Strong communication and presentation skills with a consultative approach to customer engagement. Self‑motivated and adaptable, with the ability to manage extensive travel across North America. Collaborative mindset with the ability to work effectively across sales, service, and engineering teams. We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect. #J-18808-Ljbffr ECL Group of Companies
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