Product Specialist

Product Specialist - Communication Systems (Motorcycle & Outdoor Technology)

Job Summary:

We are seeking a technically proficient, hands-on Product Specialist to lead the evaluation, testing, benchmarking, and launch of our communication systems designed for motorcycle riders, cycling, marine, industrial, and powersports applications.

This is not a software-only or finance-focused project management role. The ideal candidate is comfortable working with physical electronic products, conducting real-world field testing (including motorcycle riding), analyzing competitor hardware, and translating technical performance into compelling product positioning and training materials.

This role bridges engineering, sales, and customer needs by owning product validation, competitive benchmarking, technical documentation oversight, and lifecycle execution.

Key Responsibilities

Product Testing & Validation (40%)

• Conduct hands-on field testing of communication systems in real-world environments (motorcycling, cycling, marine, industrial applications).
• Participate in outdoor activities or riding to evaluate product performance under authentic usage conditions.
• Develop structured test protocols for audio performance, connectivity, durability, environmental resistance, and usability.
• Lead product benchmarking against competitor hardware and generate detailed comparative analysis reports.
• Identify performance gaps and collaborate with R&D to drive improvements.

Technical Communication & Training (30%)

• Create structured product storytelling and technical positioning materials for internal and external audiences.
• Lead technical training sessions for executive staff, sales teams, dealers, and internal employees.
• Translate complex engineering concepts into clear, compelling product narratives.
• Review and verify technical documentation, user manuals, and instructional materials for accuracy and clarity.
• Provide supervisory guidance on all technical written materials related to product use and functionality.

Product Lifecycle Management (20%)

• Manage the end-to-end product lifecycle from concept validation through launch and post-launch optimization.
• Align technical specifications with market needs and internal engineering constraints.
• Coordinate launch readiness across R&D, Sales, Marketing, and Support teams.
• Monitor post-launch user feedback and escalate technical issues appropriately.

Cross-Functional & OEM Coordination (10%)

• Serve as the technical liaison between customers, OEM partners, and internal teams.
• Manage communication and requirements for OEM projects.
• Screen and triage product issues, providing solutions to Customer Support or escalating to R&D when required.
• Collaborate closely with R&D and Sales to ensure specification alignment and realistic launch schedules.

Required Qualifications

• Bachelor's degree in Engineering (Electrical, Electronics, Communication Technology, or related field).
• 3-5 years of experience in hardware product management, product validation, engineering, or technical project leadership.
• Direct experience working with electronic communication systems or consumer electronic hardware.
• Demonstrated experience conducting product testing and performance benchmarking.
• Strong technical documentation review capability.
• Willingness and ability to conduct field testing, including motorcycle riding and outdoor product usage.

Preferred Qualifications

• Engineering background in Electronics or Communication Technology.
• Experience in motorcycle riding, cycling, marine environments, or powersports activities.
• Familiarity with RF communication systems, Bluetooth intercom systems, or audio communication devices.
• Experience working with OEM customers.
• Bilingual (English/Korean).

Key Competencies

• Hands-on technical aptitude with physical electronic products.
• Analytical mindset with strong benchmarking and competitive evaluation skills.
• Ability to translate engineering performance into clear value propositions.
• High attention to detail in testing and documentation.
• Strong cross-functional communication skills.
• Comfort working in dynamic, field-based environments.

Company Overview:

SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products-from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them.

#RideConnected

Connect with SENA
• Facebook: facebook.com/SenaBluetooth
• Instagram: instagram.com/senabluetooth
• LinkedIn: linkedin.com/company/sena-technologies-inc-
• YouTube: youtube.com/@senatechnologies