Phone Receptionist/ Sales Representative - Lawn & Landscape
Elite Lawn care
Job Description
Job Description
About the Role
We're looking for a motivated, people-friendly CSR/Sales Representative to join our growing lawn care and landscaping team. In this role, you'll be the first voice our potential customers hear — following up on inbound leads that come in via email, quickly reaching out by phone, and closing the sale. If you love talking to people, hitting goals, and seeing the direct results of your effort in your paycheck, this is the job for you.
What You'll Do
- Monitor incoming email leads throughout the day and respond/follow up promptly — speed to contact is everything in this role
- Make outbound calls to prospective customers who have expressed interest in our lawn mowing and landscaping services
- Understand each customer's needs and recommend the right service package or plan
- Provide accurate quotes and walk customers through our offerings with confidence
- Overcome objections and close deals over the phone
- Schedule service appointments and hand off new customers to the operations team
- Follow up with leads that didn't convert on the first call
- Maintain accurate records of leads, calls, and sales activity in our CRM
- Meet or exceed weekly and monthly sales targets
What We're Looking For
- 1–3 years of phone sales, inside sales, or customer service experience (lawn/home services industry a plus, but not required)
- Confident, friendly, and persuasive communicator on the phone
- Self-starter who can manage a lead queue and prioritize follow-ups without being told
- Comfortable working with email and basic CRM or scheduling software
- Competitive mindset — you're motivated by results and commissions
- Reliable, punctual, and professional
- Bilingual (English/Spanish) is a strong plus
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