Gerente De Turno
$19 - $19.5 per hourPollo Campero
Shift Manager
The shift manager plays an important role in training, developing, and leading the crew. Serves as a fundamental part of the leadership team, helps the restaurant serve the tastiest chicken and coordinates a smooth operation from start to finish to provide an exceptional customer experience.
Responsibilities
- Plan your shifts
- Verify compliance with procedures and protocols
- Attend to and resolve problems that arise in the restaurant operation
- Assist the General Manager
- Train and lead a team without supervision
- Get involved in the operational and technical training of employees
- Maintain a positive atmosphere of teamwork and energy
- Verify customer satisfaction/Handle customer complaints
- Apply a mindset of continuous improvement to processes and procedures
- Open/close restaurant
- Help with inventory (record)
- Help with staffing needs
- Help with controllables and manpower: maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, and dishes and utensils.
- Follow and comply with all safety rules, policies, and procedures.
Expected Behaviors
- Be OBSESSED with service
- Friendly and welcoming attitude / Model customer orientation to other employees
- Anticipate and prevent problems with a proactive attitude
- Team leader with energy
- Must have excellent interpersonal communication skills to work with others
- Sense of urgency
- Attention to detail
- Proactively help where most needed in the restaurant
USD $19.00 - USD $19.50 /Hr.
Pollo CamperoVacancy posted 4 days ago
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