Service Technician

Job Description Overview The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment and outdoor power equipment. Responsibilities Perform diagnostics and repairs on John Deere equipment. Conduct repairs in the field as required. Develop a thorough understanding of all technology offerings. Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders. Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge. Follow all safety rules and regulations in performing work assignments. Prepare all reports and forms required in conjunction with work assignments. Maintain current product knowledge of John Deere and competitive products. Maintain condition of vehicles, inventory, tools and equipment. Mentor Service Technician Apprentices and junior Service Technicians. Qualifications Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment. Experience using special tools and following technical manual procedures. Ability to diagnose technical issues. Experience with basic computer functions such as Service Advisor or equivalent computer‑based diagnostic tools. Positive attitude and a desire to deliver an exceptional customer experience. Excellent skills in operating vehicles and equipment used for diagnostic purposes. High School Diploma, GED, or equivalent experience. Ability to work extended hours and weekends. It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. #J-18808-Ljbffr LE014 Greenway Equipment, Inc.