Director, Program Management

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian.

You will reside in or near Franklin, TN.

Experian Health is looking for a Director of Program Management to lead a multi-year initiative to migrate approximately 4,200 servers from three Tennessee data centers to Amazon Web Services (AWS). You will oversee program delivery across more than 20 technology workstreams, partnering with AWS Professional Services, technology leaders, and executive stakeholders to manage milestones, resources, risks, and financial performance.

You will report to the VP, Security & Risk, who serves as Program Lead, and work directly with the CTO as Accountable Executive.

You'll have the opportunity to:

• Lead the migration and modernization program, overseeing delivery plans, milestones, and dependencies across more than 20 workstreams.
• Build and manage the program management office, establishing consistent planning, reporting, governance, and change management practices.
• Direct migration planning and sequencing with AWS Professional Services, coordinating application transitions, shared infrastructure, and business continuity requirements.
• Manage program risks, issues, decisions, and resource dependencies, escalating concerns and resolving barriers to delivery.
• Oversee AWS Professional Services delivery, including contractual milestones, scope changes, partner performance, and knowledge transfer.
• Establish and report program performance measures, including migration progress, server retirement, database conversion, and financial results.
• Partner with technology, product, security, operations, and finance leaders to coordinate resources, cloud readiness, compliance, and program spending.
• Provide executive communications and program updates while ensuring migration activities meet healthcare data protection and security requirements.

Qualifications

Your background:

• 12+ years of program or project management experience in enterprise technology, including 5+ years leading large, multi-workstream programs.
• Experience managing technology programs with multi-million-dollar budgets and teams of 100+ contributors.
• Experience leading enterprise data center migrations or cloud transformation programs involving AWS.
• Experience managing systems integrators or AWS Professional Services under fixed-bid or outcome-based contracts, including milestones and scope changes.
• Experience with integrated program scheduling, critical path planning, risk and dependency management, financial oversight, and executive reporting.
• Experience with cloud infrastructure or application modernization technologies such as Amazon EC2, Amazon EKS, managed databases, containers, CI/CD, or infrastructure as code.
• Experience delivering technology programs in healthcare or another regulated environment with HIPAA, HITRUST, or comparable compliance requirements.
• Experience coordinating cross-functional teams and using program management tools such as Jira, Confluence, or ServiceNow.
• Bonus:
  • PMP, PgMP, SAFe, or AWS certification.
  • Experience with AWS Migration Acceleration Program, AWS Transform, or comparable migration tools.
  • Experience with VMware migrations, SQL Server to PostgreSQL conversion, or large-scale server retirement.
  • Experience in healthcare revenue cycle management or healthcare provider technology.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment, ability to work remote, hybrid or in-office.
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
• Explore all our exciting benefits here:

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @ experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

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