Administrative Assistant

Administrative Assistant

The Administrative Assistant serves as the first-line representative of the organization and is responsible for pleasantly greeting visitors, clients, and staff while efficiently directing guests and callers to their appropriate destinations. This role provides administrative and clerical support to ensure the smooth operation of the office, maintains a professional and welcoming environment, and represents the company in a positive and professional manner to both internal and external customers.

Job Responsibilities

• Greet and assist visitors, clients, and staff in a professional, friendly, and courteous manner.
• Answer, screen, and direct incoming phone calls and emails to the appropriate personnel.
• Maintain a clean, organized, and welcoming reception area and office environment.
• Keep office supplies, kitchen areas, and common spaces stocked, organized, and presentable.
• Assist with scheduling, filing, data entry, document management, and general administrative support.
• Support team members with day-to-day office operations and special projects as needed.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Serve as a liaison between customers and internal departments to ensure effective communication and customer satisfaction.
• Represent the organization in a positive, professional manner when interacting with employees, vendors, clients, and visitors.
• Support process improvement initiatives and contribute to efficient office operations.
• Complete additional administrative duties and responsibilities as assigned.

Job Requirements

• High School Diploma or GED equivalent required.
• Minimum of one (1) year of clerical experience in an office environment required.
• Minimum of one (1) year of experience in a receptionist or front desk role required.
• Experience providing customer-facing support and serving as a liaison between customers and an organization preferred.
• Strong verbal and written communication skills with a professional and well-spoken demeanor.
• Demonstrated ability to learn company policies, procedures, and protocols quickly.
• Self-motivated with a positive attitude and professional approach to work.
• Proven problem-solving and critical-thinking skills.
• Ability to effectively read, write, and communicate information and instructions.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Proficiency with email systems, internet applications, and general office technology.
• Ability to operate standard office equipment, including computers, printers, copiers, scanners, and multi-line telephone systems.
• Ability to maintain professionalism, confidentiality, and positive working relationships with employees, customers, vendors, and business partners.
• Must meet company driving standards, if applicable to the position.
• Regular and reliable attendance is required.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan