Field Outreach Representative- Bilingual Required

Job Description

Job Description

Position: Field Outreach Representative   

BILINIGUAL REQUIRED(Spanish/English)

Make an impact. Build trust. Help connect people to better care. At Monogram Health, we bring personalized care into the homes of people living with complex chronic conditions.  

This is a field-based, performance-driven role for someone who thrives on independence, loves building rapport quickly, and wants their work to mean something beyond a number. You will be out in the community every day, meeting eligible patients at home, earning their trust, and helping them take a step that could genuinely improve their health. Healthcare experience is not required, and we will provide training and support to help you succeed. 

This role is ideal for individuals who enjoy connecting with new people, discovering pain points through conversation, and staying organized while working independently in the field. Top performers are self-motivated, goal-oriented, and resilient, with the ability to overcome objections, understand patient needs, and consistently achieve strong results. They are energized by making a difference in patients' lives while reaching ambitious performance objectives. 

Some patients are difficult to reach through phone calls, emails, or traditional outreach. By meeting them face to face, you can build trust, make healthcare information easier to understand, and connect them with support that may improve their health and quality of life. Every conversation is an opportunity to make a meaningful difference.  

• Visit eligible patients in their homes and introduce them to the Monogram Health program  
• Build trust through respectful, face-to-face conversations, listen to patient needs, answer questions, and help eligible patients feel comfortable enrolling  
• Work toward clear daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals  
• Route efficiently across assigned patients, complete scheduled visits, and conduct consistent follow-up to support patient engagement and enrollment goals. 
• Keep accurate CRM records, track follow-up activity, and stay accountable to monthly individual performance goals 

• Required: High school diploma or GED  
• Valid driver’s license, reliable transportation, and willingness to travel throughout the assigned territory each day  
• Comfort with high-volume, in-person, door-to-door outreach, this is a field role
• Strong communication, relationship-building, organization, and follow-up skills  
• Self-motivation, resilience, adaptability, and comfort working independently toward measurable goals  
• Nice to Have: Bachelor’s degree or experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction  
• Comfort using CRM tools to document interactions, organize follow-up activity, and track progress  
• No prior healthcare experience is required. If your experience is transferable and this role interests you, we encourage you to apply.  

The base salary range for this role is $50,000 to $65,000 .

Target Total Compensation Opportunity: $65,000 - $130,000+

Annual Incentive Opportunity: Incentive earnings are uncapped and are paid in addition to base salary. While earnings vary based on individual performance, most team members typically earn approximately $25,000 to $65,000 annually in incentive compensation, with top performers having the opportunity to earn significantly more.

Final compensation will be determined based on geographic location. While a larger base salary range is posted, most offers will typically fall within a narrower band based on these factors.

In addition to base salary, this role is eligible for additional compensation, including bonus opportunities and a comprehensive benefits package.

• Compensation: Competitive base pay with performance-based bonus opportunities  
• Health & Protection : Medical, dental, and vision coverage; employee assistance program; employer-paid and voluntary life insurance; disability coverage; and health and flexible spending accounts  
• Financial Support : 401(k) with employer match, financial wellness resources, and mileage reimbursement  
• Time Away : Paid holidays, flexible vacation time or PSSL, and paid parental leave  
• Well-Being & Growth : Work-life resources, physical and mental wellness support, employee referral program, employee discounts, paid training, onboarding support, and tools to help you succeed  

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – 20 PTO days, 7 paid holidays, and 1 floating day to make your own, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts 

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. 

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. 

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.

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