Assistant Sales Manager

Assistant Sales ManagerTotal Comfort Heating and Air, part of American Residential Services (ARS), is seeking an Assistant Sales Manager to support the continued growth and performance of our Retail Alliance and In-Home Sales programs.Working closely with both the Branch Sales Manager and Retail Program Manager, the Assistant Sales Manager will provide hands-on leadership, coaching, and operational support across both teams. This position will help maintain consistent leadership coverage seven days per week, including overseeing each program during the Sales Manager's and Retail Program Manager's regularly scheduled days off.This is not simply a fill-in role. The Assistant Sales Manager will be an active member of the branch leadership team, helping develop employees, monitor performance, resolve day-to-day challenges, and ensure both programs continue operating effectively. The ideal candidate is a versatile sales leader who can move comfortably between retail lead generation and in-home sales while maintaining accountability, communication, and results.What We OfferYear-round, stable workCompetitive salary with bonus opportunities based on team performanceCompany vehicle, gas card, and maintenance planPaid training and ongoing professional developmentHealth insurance options available after 31 days, with plans starting as low as $5 per weekDental and vision insuranceHealth Savings Account (HSA) or Flexible Spending Account (FSA)401(k) with company matchPaid time off and paid holidaysCompany-paid life insuranceEmployee discounts and career-growth opportunities with a national organizationWhat You'll DoSupport the Branch Sales Manager with the daily leadership, coaching, and development of the In-Home Sales Consultant teamSupport the Retail Program Manager with the daily operation and performance of the Retail Alliance Lead Generation ProgramProvide leadership coverage for both programs during the managers' scheduled days off, vacations, and other absencesMaintain continuity by reinforcing established expectations, priorities, processes, and performance standardsLead team meetings, coaching sessions, field observations, ride-alongs, and performance discussions as assignedHelp recruit, onboard, train, schedule, and develop Retail Sales Associates and In-Home Sales ConsultantsMonitor lead generation, appointment conversion, close rates, revenue, staffing, and other key performance indicatorsIdentify performance gaps and partner with the appropriate manager to implement coaching and improvement plansSpend time in the field supporting Retail Sales Associates and building productive relationships with retail store leadershipAssist the sales team with customer concerns, sales opportunities, scheduling needs, and day-to-day operational challengesPromote effective communication and lead handoff between the retail and in-home sales teamsCoordinate promotional events and other activities designed to increase customer engagement and lead generationProvide branch leadership with timely updates regarding staffing, performance, customer concerns, and operational needsHelp ensure effective leadership coverage, sales support, and customer service seven days per weekPromote a positive, accountable, and results-driven culture across both programsWhat We're Looking ForAt least one year of leadership, coaching, or supervisory experience preferredSales, retail, customer service, lead-generation, or in-home sales experience requiredExperience supporting or leading multiple teams or business functions strongly preferredAbility to confidently lead established teams when their primary managers are unavailableStrong coaching, communication, organization, and problem-solving skillsAbility to reinforce established processes while responding effectively to immediate business needsComfortable working evenings and weekends as business needs requireProficiency with Microsoft Office and basic reporting toolsValid driver's license and ability to travel between assigned retail and field locationsRelated experience, advanced training, or equivalent education may be consideredThis posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.