Platform Technical Product Manager

Job Description

Job Description

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We are looking for a Technical Product Manager to join our Product organization, focused on our Data Platform & Insights products as well as a new strategic Forms initiative. In this role, you will help shape the systems that power how public safety agencies collect, manage, analyze, and act on critical operational data. You will work across platform infrastructure, reporting and analytics experiences, and configurable workflow tooling to deliver products that are scalable, intuitive, and deeply impactful for our customers.

This is a highly execution-focused role where you will partner closely with engineering, design, and cross-functional stakeholders to drive product development from concept through launch and iteration. You will help define the future of how agencies operationalize data and insights across their organizations while ensuring our platform remains performant, flexible, and reliable at scale.

What You'll Do

If you were part of our team, here are some things you would have done last week:

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative

• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows

• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies

• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency

• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities

• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning

• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform

• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

What You'll Need

We're looking for a Technical Product Manager with 4–7+ years of experience building and shipping technical software products, ideally within enterprise SaaS or platform-focused environments. This level of experience is important given the complexity of data-driven workflows, the need to independently drive execution, and the cross-functional coordination required to deliver scalable platform capabilities.

• Proven ability to own and deliver technical product areas end-to-end with a strong focus on execution

• Experience working closely with engineering teams on platform, infrastructure, APIs, integrations, or data-intensive products

• Strong understanding of data platforms, analytics products, workflow systems, or configurable enterprise software

• Ability to translate complex customer and technical requirements into clear product direction and prioritized execution plans

• Experience partnering cross-functionally with design, engineering, sales, services, and go-to-market teams

• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders

• Interest in applying AI and automation to operational workflows and customer experiences

• A data-informed mindset with the ability to make thoughtful, customer-driven decisions

• Foundation in computer science and/or engineering whether that is through education or professional experience

People who thrive on our team also tend to share the following characteristics:

Humble, open, and curious. You seek out different perspectives and use them to build better products that serve a diverse set of users.

Communicative and collaborative. You proactively engage with customers, stakeholders, and teammates, ensuring alignment and shared understanding.

Capable and driven. You take ownership, follow through on commitments, and push work forward even when faced with ambiguity.

Comfortable with complexity. You can navigate intricate technical systems and operational workflows while translating them into intuitive product experiences.

Location

We are hiring for this role within the US. Our team is distributed across the United States, with offices in New York, Boston, and Manchester, UK. We are a remote-friendly company and support candidates working from approved states.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email View email address on ziprecruiter.com requesting the accommodation.