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Service Account Assistant

Lorygen Group

Job Description

Job Description

About Us

We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

Introduction

We are looking for a detail-oriented Service Account Assistant to support account administration and customer service processes. This role is ideal for individuals who enjoy organization, communication, and helping maintain strong customer relationships.

Responsibilities
  • Assist with maintaining customer account information and records.
  • Support account-related inquiries and provide timely follow-up.
  • Coordinate documentation and administrative account activities.
  • Monitor account updates and ensure information accuracy.
  • Collaborate with internal teams to support customer needs.
  • Help maintain organized records and account files.
Qualifications
  • Strong organizational and communication skills.
  • Attention to detail and accuracy.
  • Customer-focused and professional demeanor.
  • Ability to manage multiple tasks and deadlines.
  • Basic computer skills including spreadsheets, email, and data entry.
  • Reliable and dependable work ethic.
  • Entry-level candidates welcome; training provided.
Vacancy posted 6 days ago
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