Service Account Assistant
Lorygen Group
Job Description
Job Description
About Us
We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.
IntroductionWe are looking for a detail-oriented Service Account Assistant to support account administration and customer service processes. This role is ideal for individuals who enjoy organization, communication, and helping maintain strong customer relationships.
Responsibilities- Assist with maintaining customer account information and records.
- Support account-related inquiries and provide timely follow-up.
- Coordinate documentation and administrative account activities.
- Monitor account updates and ensure information accuracy.
- Collaborate with internal teams to support customer needs.
- Help maintain organized records and account files.
- Strong organizational and communication skills.
- Attention to detail and accuracy.
- Customer-focused and professional demeanor.
- Ability to manage multiple tasks and deadlines.
- Basic computer skills including spreadsheets, email, and data entry.
- Reliable and dependable work ethic.
- Entry-level candidates welcome; training provided.
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